2024 Honda CR-V Problems

What owners report

Owners of the 2024 Honda CR-V report a cluster of driver-assist complaints alongside one of the more widely noted steering issues for this year: a stiff or binding steering wheel that some describe as intermittent and others as sudden. Many complaints were filed at low mileage, and several are tied to an open steering-gear recall that owners say had no parts available. A separate strain of complaints covers the driver-assist features — phantom braking, adaptive cruise dropping out, lane and road-departure warnings — plus rearview camera and sunroof glass reports.

1. 1
   Steering

   Stiff or binding steering that needs extra force

   • 101 complaints (26%)
   • median 14,000 mi at 1.0 yrs old (13 state mileage)
   • 6 mention a crash, fire or injury
   • filed 2023–2026

   Owners describe the steering wheel becoming hard to turn, feeling stuck or not returning to center, sometimes with a clicking or dragging sound from the front end. Some say it happened at parking-lot speeds, others while driving at 30-60 mph, and a few report the wheel briefly seizing. Complaints frequently mention dealers replacing the steering rack and pinion, and several owners say the part was on backorder or that the condition returned after repair. Mostly reported between roughly 1,000 and 30,000 miles, with a few at higher mileage.

   Recall 24V744000

   What to check: Ask whether recall 24V744000 (steering gearbox) has been performed and keep the paperwork; on a test drive, turn lock-to-lock at low speed and at a steady cruise and listen for clicking or dragging.

   2 excerpts from owner complaints in NHTSA records

   “The contact's brother owned a 2024 Honda CR-V. The contact stated that while her brother was driving at approximately 54 MPH as he turned the steering wheel to the left to follow the road, the steering wheel locked up and stayed turned to the left. The contact stated that her brother crashed into the highway barrier. The contact stated that her brother had a passenger in the back seat. …”

   NHTSA complaint #11729372, filed 2026-04, 29,000 miles

   “The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering), and the vehicle was taken to the dealer, where the recall repair was completed; however, the failure occurred while driving. The contact stated that while driving at various speeds and turning, the steering wheel made abnormal sounds, was sticking, and failed to return to center. …”

   NHTSA complaint #11759635, filed 2026-08, 90,000 miles
2. 2
   Forward collision avoidance

   Phantom braking and adaptive cruise dropping out

   • 58 complaints (15%)
   • median 7,000 mi at 1.0 yrs old (5 state mileage, few)
   • 11 mention a crash, fire or injury
   • filed 2023–2026

   Complaints describe the vehicle braking hard on its own with nothing in front of it, including on a left turn below 25 mph, and adaptive cruise cancelling or slowing abruptly mid-drive. Some owners report the driver-assist systems disabling themselves at random, with messages such as road-departure or lane-keeping problem, and dealers often unable to duplicate the condition. Spread from a few hundred to about 26,000 miles, often during ordinary driving with cruise control engaged.

   2 related service bulletins

   What to check: Test adaptive cruise and lane-keeping on a highway stretch and watch for sudden cancellation or slowdowns; ask the dealer whether any available software updates for the camera/radar system have been applied.

   2 excerpts from owner complaints in NHTSA records

   “It only happens when I have the car in cruise control mode. The car dramatically slows down for no apparent reason. It has happened 3-4 times in the 3300 miles I have driven the car. It may be related to changing lanes while on cruise control.”

   NHTSA complaint #11583655, filed 2024-04

   “Driver assist systems disable themselves occasionally and seemingly at random. It seems that something is hyperactive or overly sensitive with the system. I have stopped to clean areas where camera is and it doesn't seem to make a difference or helps for a little while and then happens again. Unable to use cruise control for remainder of trip without calling dealership and them telling me to press and hold something to shut off driver assist in order to use cruise control. …”

   NHTSA complaint #11677031, filed 2025-07
3. 3
   Visibility (wipers, defrost, mirrors)

   Sunroof or rear glass shattering

   Mentioned in 6 of 60 sampled complaints

   Owners report the moonroof glass breaking with a loud pop or thump while driving at highway speeds, sometimes with no object seen to strike it, and the shade closed at the time. Several describe the rear window shattering while the car was parked. Dealers who inspected the vehicles typically could not identify a cause, and in at least one case the replacement was attributed to an outside impact. Reported from a few thousand to about 25,000 miles, usually at 60-70 mph.

   What to check: Look closely at the sunroof and rear glass edges for chips or stress marks, and confirm the glass is covered under any remaining warranty or glass coverage before relying on it.

   2 excerpts from owner complaints in NHTSA records

   “The contact owns a 2024 Honda CR-V. The contact stated that while driving 65-70 MPH, there was an abnormal thump coming from the vehicle and a windy sound. The driver became aware that the sunroof had shattered. The sunroof shade was closed at the time of the failure. The Police informed the contact that there was no object to impact the sunroof to cause the failure. …”

   NHTSA complaint #11747732, filed 2026-07, 18,000 miles

   “The contact owns a 2024 Honda CR-V. The contact stated while driving approximately 60-65 MPH, the sunroof exploded. The vehicle had been taken to the dealer however, the dealer was unable to diagnose the vehicle or determine the cause of the failure. The contact was informed that the sunroof panel needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 25,500.”

   NHTSA complaint #11602362, filed 2024-07, 25,500 miles

Buying note. This year has an open steering-gear recall, so confirm it was completed and keep the receipt, and check that one-pedal driving aids like adaptive cruise and lane-keeping behave normally on a test drive. Pre-purchase inspection at a shop familiar with Honda driver-assist systems is worthwhile given how often dealers could not reproduce these complaints.

Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.