2023 Hyundai Palisade Problems

What owners report

Owners of the 2023 Palisade most often describe two things: seat belt buckles that let go or fail to latch, and brake pedal behavior over bumps and uneven pavement that owners describe as excessive ABS engagement. Many complaints are tied to open safety recalls, especially the rear buckle campaign, and a number describe waiting on parts; sunroof glass and other visibility concerns also appear repeatedly in the sample.

1. 1
   Seat belts

   Seat belt buckle unlatches or will not latch

   • 79 complaints (19%)
   • median 27,500 mi at 2.6 yrs old (8 state mileage, few)
   • filed 2023–2026

   Owners describe second-row and front seat belt buckles that release on their own while driving or that will not latch at all, sometimes with a warning chime or light. Several say the dealer confirmed the condition but had no parts, citing back orders and a limit on how many buckles each dealer receives. Some reports reference the buckle recall notice and describe waiting weeks or months for the repair, and one says the belts were replaced outright. Reported from roughly 20,000 to 44,000 miles, and in several cases before any failure occurred, while the owner was waiting on recall parts.

   Recall 25V6070002 related service bulletins

   What to check: Ask whether the rear and front buckle recall has actually been completed, and get the repair order. Test-latch every buckle, including the second row, and confirm each one clicks and stays locked.

   2 excerpts from owner complaints in NHTSA records

   “The front seat belt has unbuckled on it’s own at multiple occasions, the system does alert of the unbuckling but it is a safety hazard if we get into a car accident. It happens randomly without any warning. We did not get it inspected yet”

   NHTSA complaint #11641578, filed 2025-02

   “I purchased this car in September 2025 and learned about the seatbelt recall shortly thereafter. Since then I have been waiting for the repair- my local dealership has had the parts on back order since then. My children ride in the 2nd row and the seatbelt has come unlatched while we were driving on 5 separate occasions. This is unacceptable and put my children’s lives at risk. Hyundai should have parts available to fix this immediately. I need to know what can be done to ensure my children are safe. …”

   NHTSA complaint #11726594, filed 2026-03
2. 2
   Brakes

   Brakes grab or shudder over bumps (ABS engagement)

   • 114 complaints (28%)
   • median 7,900 mi at 1.3 yrs old (6 state mileage, few)
   • 5 mention a crash, fire or injury
   • filed 2022–2026

   Owners describe the brake pedal pulsing or shaking and the vehicle not slowing as expected when braking over railroad tracks, potholes, painted markings or gravel, sometimes at low speed. Several say the dealer could not reproduce the condition, and one was told to replace the brakes. Others point to the brake booster recall where the pedal felt stiff and the vehicle did not stop, and a few describe the vehicle creeping forward while the pedal was pressed. Typically at lower speeds over uneven surfaces; one report came in at about 200 miles and others in the low thousands to about 18,000 miles.

   Recall 23V4150006 related service bulletins

   What to check: Test-drive over railroad tracks and rough pavement and note whether the pedal pulses or the vehicle fails to slow. Ask whether the brake booster recall and any related service campaign were performed.

   2 excerpts from owner complaints in NHTSA records

   “ABS system engaging at unpredictable times. Unable to stop. Have slid into intersection when braking with perfect road conditions. Feels like I hit ice in 100 degree weather. Experience shaking/brakes locking up. Extremely concerning and frightening when I am driving with children in the car and purchased the vehicle under the assumption it had superior safety ratings. Pleading for recall to be issued due to this system.”

   NHTSA complaint #11681185, filed 2025-08

   “ABS shakes when crossing over different terrains. Car does not stop as fast as it should. I am afraid for the safety of my family and other drivers on the road if I can't stop. I have brought the car to the dealer several times since I bought it new and they say they can't recreate it. The last time, they recommended changing my brakes. I brought it to a private mechanic and they said it's not the brakes, it's the ABS. …”

   NHTSA complaint #11635225, filed 2025-01
3. 3
   Visibility (wipers, defrost, mirrors)

   Panoramic sunroof glass shatters

   • 112 complaints (27%)
   • median 17,648 mi at 1.6 yrs old (4 state mileage, few)
   • 4 mention a crash, fire or injury
   • filed 2022–2026

   Owners describe a loud bang or popping sound from the roof, followed by the discovery that the sunroof glass has shattered, with the shade closed to keep glass out of the cabin. In one case the dealer attributed the breakage to a rock impact; other owners report no nearby vehicles or debris. A few also describe windows that look hazy or cloudy, and one reports a windshield crack while parked. Mostly reported at highway speeds in the first two to three years of ownership, with several under 25,000 miles.

   What to check: Inspect the sunroof glass and surround for chips, stress marks or previous replacement, ask for any glass repair history, and check the second-row glass for haze in direct sunlight.

   2 excerpts from owner complaints in NHTSA records

   “Both LR and RR door windows are Smoky, Foggy, Hazy at all times but when exposed to direct sunlight are a safety hazard and need to be replaced. Hyundai provided me with a TSB #23-BD-001H. It states the FMVSS are meet. I strongly disagree with this TSB. The TSB also stated on CERTAIN 2023 MY Palisades. My question is if it meets or exceeds FMVSS then why isn’t that why on all 2023 Palisades not just CERTAIN ones??”

   NHTSA complaint #11526663, filed 2023-06

   “While driving my two young daughters to school this morning I heard a loud bang which resembled to that of a gunshot as I was driving on my own on the freeway at about 60 mph. I looked around and saw no nearby accidents or even vehicles within a 5 mile radius. Shortly after I could hear a lot of wind noise inside my vehicle, sure enough my panoramic sunroof imploded. This poses a huge safety concern as it had no impact and was of no fault my own. …”

   NHTSA complaint #11542844, filed 2023-09
4. 4
   Engine

   Hesitation or loss of power when accelerating

   • 54 complaints (13%)
   • median 16,000 mi at 1.3 yrs old (1 states mileage, few)
   • 1 mention a crash, fire or injury
   • filed 2022–2026

   Owners describe the vehicle failing to respond or losing power when pulling away from a light, sometimes with sputtering, a check engine light, or the engine cutting off entirely. Several say the dealer could not identify or resolve the problem, and one report ties a shutdown to the idle stop-and-go oil pump controller. A related group describes unexpected revving or surging while stopped. Spread from around 1,700 to a few thousand miles in some reports, and at higher mileage in others; often at low speed just after stopping or accelerating.

   Recall 23V526000

   What to check: Ask whether the idle stop-and-go oil pump controller recall was completed, and during a test drive watch for hesitation, surging or stalling when pulling away from a stop.

   2 excerpts from owner complaints in NHTSA records

   “At approximately 645 this morning my vehicle began hesitating and jerking as I pulled away from a stoplight. Approaching cars from behind nearly impaled me as my vehicle went from 10 mph to 20mh, then quickly decelerated to 10mph without engaging the brake. I turned my hazard lights on and slowly pulled into the closest neighborhood. There, I parked the vehicle, turned off the engine, and restarted the vehicle. …”

   NHTSA complaint #11569226, filed 2024-02

   “I was stopped at a stop sign with my foot firmly on the brake and vehicles engine starting revving. Next was stopped at my mailbox with the foot firmly on the brake and engine started revving again. Next, I was pulling into my garage and had just taken my foot off of the brake and engine revved again, this time propelling me into my garage wall. I have a video of the car pulling into the garage and you can hear the car accelerate.”

   NHTSA complaint #11702723, filed 2025-12
5. 5
   Visibility (wipers, defrost, mirrors)

   Wipers stop or act up in snow and ice

   • 15 complaints (4%)
   • median 9,600 mi at 0.8 yrs old (2 state mileage, few)
   • filed 2022–2026

   Owners report the windshield wipers running intermittently, seizing, or striking the frame in rain and snow, including after the wiper recall was performed. Dealers in these accounts either scheduled an appointment, had no parts, or described a part as a design flaw. The recall notice for this wiper motor condition covers 2021-2023 Palisade vehicles. Reported from a few thousand miles up, mainly in wet or snowy driving.

   Recall 23V180000

   What to check: Confirm the wiper motor recall was completed and run the wipers on every speed setting, including in cold weather if possible.

   2 excerpts from owner complaints in NHTSA records

   “Vehicle wipers are intermittently working in snowy conditions. Behavior is a typical from any other normal vehicle operations. Vehicle restart and wiper auto low and high modes all selected to try to gain normal wiper behavior. This is a dangerous issue when driving in wet and or snowy conditions.”

   NHTSA complaint #11494119, filed 2022-11

   “There was a recall for a wiper issue spring 2023 that was for an issue of the wipers not working during snow. It did happen before it was fixed. Yesterday was the first real snow and it happened again while driving they stopped working.”

   NHTSA complaint #11564718, filed 2024-01

Buying note. Check the recall status of this vehicle by VIN and get paperwork showing each campaign was actually completed, since several complaints describe owners waiting on parts. A test drive over rough roads and a careful check of every seat belt buckle will surface the two most commonly reported problems.

Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.