2024 Hyundai Palisade Problems

What owners report

Complaints on this model year center overwhelmingly on braking behavior: owners describe the anti-lock brakes engaging or the pedal going hard and unresponsive when stopping over bumps, potholes, railroad tracks or other uneven pavement, usually at low speed and often with a much longer stopping distance than expected. A second cluster covers seat belt buckles that fail to latch or unlatch on their own, and a third covers forward collision avoidance systems braking or failing to respond when no obstacle is present. Most reports arrive within the first several thousand miles.

1. 1
   Brakes

   Brakes don't stop on bumpy or uneven roads (ABS behavior)

   • 217 complaints (55%)
   • median 5,000 mi at 1.2 yrs old (5 state mileage, few)
   • 10 mention a crash, fire or injury
   • filed 2023–2026

   Owners describe pressing the brake pedal while driving over uneven pavement, railroad tracks, manhole covers or speed bumps and finding the pedal hard, the wheel and vehicle shaking, and the car continuing forward or taking roughly twice the expected distance to stop. Several say they came within inches of the car ahead. Some reports note the ABS warning light or that the dealer could not duplicate the condition and told them the system was working as designed; a few had independent shops point to the ABS. Often reported at low speeds (under about 25 mph) on rough or uneven surfaces, with many complaints filed within the first few thousand miles.

   6 related service bulletins

   What to check: Test the brakes at low speed over a bumpy surface, a speed bump or railroad crossing and note whether the pedal stays firm and the car slows normally. Ask the dealer whether any brake-related service campaign or ABS software work has been applied to the vehicle.

   2 excerpts from owner complaints in NHTSA records

   “I was going about 20mph or less on a bumpy side road in the city and couldn’t stop at a stop light and almost hit the car in front of me. The brakes just did nothing when I mashed down and finally kicked in and I stopped before crashing into the Honda in front of me. I just reported it to Hyundai and online says there’s a class action lawsuit for this exact reason.”

   NHTSA complaint #11666416, filed 2025-06

   “Coming to a stop sign, brakes would not engage, steering wheel shaking loudly. 1mm from rear ending the car stopped in front of me. The emergency brake came on right before I would have crashed. Prior to the brakes not engaging/wheel shaking no lights or warning signals from the car.”

   NHTSA complaint #11658063, filed 2025-05
2. 2
   Forward collision avoidance

   Forward collision system brakes or hesitates unexpectedly

   • 59 complaints (15%)
   • median 475 mi at 0.4 yrs old (2 state mileage, few)
   • 4 mention a crash, fire or injury
   • filed 2024–2026

   Owners describe the vehicle braking hard on its own in traffic or at highway speed when no obstacle is present, and other times failing to accelerate when the pedal is pressed while the engine keeps idling, followed by a sudden surge when power returns. A few note the emergency braking engaging to stop the car in situations where the brakes themselves did not. Reported from very low mileage (under a few hundred miles) upward, at both parking-lot speeds and highway speeds.

   1 related service bulletin

   What to check: During a test drive, note whether the forward collision warning chimes or brakes without a real obstacle, and whether the cluster shows any forward safety system warning. A service bulletin describes a camera replacement for a warning message on some vehicles, so ask whether that work was done.

   2 excerpts from owner complaints in NHTSA records

   “This has happened to me on 6 different occasions. While driving at slow speeds, and applying the brakes, the vehicles ABS system kicks in for no reason. However, while doing this, the vehicle is not slowing down and feels as though it will not stop. The only thing that stops the vehicle is the emergency brake that kicks in when the sensor feels I am getting too close to the car in front of me. …”

   NHTSA complaint #11627677, filed 2024-11

   “On three seperate occasuions while going over small bumps in the road and braking at the same time, the car will automatically release the brakes and coast over the bumps. Each time I was apporaching stopped vehicles at stop lights. I was within inches of hitting them each time.”

   NHTSA complaint #11615454, filed 2024-09
3. 3
   Seat belts

   Seat belt buckles won't latch or release

   • 54 complaints (14%)
   • median 30,000 mi at 2.0 yrs old (3 state mileage, few)
   • 1 mention a crash, fire or injury
   • filed 2024–2026

   Owners report buckles that will not click shut without heavy force, that release on their own while driving, or that jam so the belt cannot be re-latched. Some describe waiting months for recall parts and being told no remedy was yet available, while others mention second-row buckles used with car seats or booster seats being awkward to reach. Reported across a wide mileage range, from near-new vehicles to around 35,000 miles.

   Recall 25V6070009 related service bulletins

   What to check: Buckle and unbuckle every seat belt, including the second and third rows, and confirm each one clicks in and holds. Ask whether the seat belt buckle recall and the extended warranty coverage for the buckles were completed.

   2 excerpts from owner complaints in NHTSA records

   “My car has been at the dealership since Feb 2, 2026 and there has been no repair. When I inquire I am told there is a back order for parts. No one updates me unless I reach out. There is no help for a vehicle to drive or date when recall will be fixed.”

   NHTSA complaint #11725376, filed 2026-03

   “we have had the seatbelt come unbuckled twice in second row seat. I am being told by the dealer that there is no remedy for this problem. I am also being told to continue to drive my car even though the seat belt buckles may fail in an accident”

   NHTSA complaint #11697693, filed 2025-11
4. 4
   Suspension

   Rear clunk or tapping noise over rough roads

   • 21 complaints (5%)
   • median 1,000 mi at 1.2 yrs old (3 state mileage, few)
   • filed 2024–2026

   Owners report a clunking or tapping sound from the rear while driving over rough roads or making turns, with at least one case traced to a rear suspension bracket that was replaced and later returned. A warranty extension covers the rear self-leveling shock absorbers for this noise on several model years. Appears from low mileage upward; several reports involve vehicles under a few thousand miles.

   6 related service bulletins

   What to check: Drive over a rough road or speed bumps and listen for clunking or tapping from the rear, and ask whether the rear shock absorber warranty extension has been applied.

   2 excerpts from owner complaints in NHTSA records

   “Dealership made several repairs at no cost to me that minimized the issue but issue still present. Car is leased. There were NO weights on rear tires, weights had to be installed. Brakes feel as if being pushed upward when driving over rough road surface. Gas pedal vibrating when driving over rough surface. And feels as if bottom of vehicle or something under is dragging. Please help - I have 3 children one of whom is in wheelchair. Safety is a priority. Thank you.”

   NHTSA complaint #11607860, filed 2024-08

   “The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at a slower speed than 60 MPH or attempting to make a left or right turn, there was an abnormal tapping sound coming from the driver’s side rear of the vehicle. The vehicle was taken to a dealer, and it was diagnosed that the driver’s side rear suspension bracket needed to be replaced. The vehicle was repaired; however, while driving, the tapping sound returned, and the vehicle was driven back to the dealer. …”

   NHTSA complaint #11680126, filed 2025-08, 30,000 miles
5. 5
   Other or unknown

   Sunroof or windshield glass cracking

   • 26 complaints (7%)
   • median 14,000 mi at 2.0 yrs old (1 states mileage, few)
   • filed 2024–2026

   Owners describe the sunroof glass shattering or bursting upward, in one case while the vehicle was parked, and windshields developing cracks without any observed impact. The sunroof was replaced under repair in the reported case. Reported on vehicles with roughly 2,900 to 14,000 miles.

   What to check: Inspect the windshield and the full sunroof panel and surrounding trim for chips, cracks or replaced glass, and ask whether either has been repaired.

   2 excerpts from owner complaints in NHTSA records

   “My 2024 Hyundai Palisade windshield cracked without any impact. It didnt break but we noticed the crack by chance and were alarmed to see a 10'' crack while there was no audible sound of any impact from any flying debris. There were no warning lamps, messages or there symptoms prior or post the crack. The cracked windshield hasn't been inspected by manufacturer, dealer.”

   NHTSA complaint #11754315, filed 2026-08

   “The sunroof glass appears to have exploded or burst open. The vehicle was parked at the time of the incident. The owner had driven the vehicle just two hours prior and returned to it to find that the sunroof had burst upwards sending glass on top of the remain parts of the sunroof and all over the interior cabin. There was no projectile involved and the remaining glass around the hole was protruding upwards indicating it had been pushed upwards by the pressure. This could have happened while occupants were in the vehicle. …”

   NHTSA complaint #11677386, filed 2025-07

Buying note. Check the brake feel over uneven pavement and confirm every seat belt buckle latches, since those are the two most common themes in owner reports. Ask for the recall and service-campaign history by VIN, since several campaigns on this model year involve parts that were back-ordered.

Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.