2025 Hyundai Tucson Hybrid Problems

What owners report

Complaints about the 2025 Tucson Hybrid are dominated by two themes: the forward collision avoidance system applying the brakes when drivers see no obstacle, and the instrument panel or heads-up display going blank or flickering. Most of these reports are filed on low-mileage vehicles, often within the first few thousand miles, and several owners describe dealers being unable to duplicate the problem or applying software updates that did not resolve it.

1. 1
   Forward collision avoidance

   Phantom automatic emergency braking

   • 33 complaints (22%)
   • median 5,380 mi at 1.2 yrs old (7 state mileage, few)
   • 5 mention a crash, fire or injury
   • filed 2025–2026

   Owners describe the forward collision avoidance system triggering on its own, sometimes with full braking force, when there was no vehicle in the path or the vehicle ahead was well clear. Several say the sudden stop nearly led to the car behind rear-ending them, and a few report the vehicle stopped while accelerating from a light or changing lanes. Dealers often told owners they could not find a fault or reproduce the condition, and some owners had the feature switched off rather than repaired. Reported across a wide mileage range, from vehicles with only a handful of miles to about 18,000, at both low speeds around town and highway speeds.

   Recall 26V3160001 related service bulletin

   What to check: Ask whether the recall concerning the front camera software (26V316000) has been completed, and whether the earlier remedy resolved the symptom. Test drive at highway speed and in slow traffic and note any unexpected brake warnings or deceleration.

   2 excerpts from owner complaints in NHTSA records

   “I have had two incidents where the emergency braking system applied itself when there was no reason for it to do so. Both times there was a car in the distance, over 20 feet away that was slowing, and I was slowing as well. The second time it happened, it was with great force and I was fortunate that the car behind me was able to brake in time and avoid rear ending me.”

   NHTSA complaint #11646647, filed 2025-03

   “The automatic braking has almost caused me to be rear-ended, and the enraged driver behind me Leaned on his horn and flipped me off. Today, it caused a rear-end collision behind me because of the unwarranted abrupt locking of the brakes. I drove to the dealership and had them turn off this safety feature. It's VERY dangerous!”

   NHTSA complaint #11662177, filed 2025-05
2. 2
   Electrical system

   Instrument cluster and HUD going blank

   • 67 complaints (44%)
   • median 5,987 mi at 1.5 yrs old (3 state mileage, few)
   • 4 mention a crash, fire or injury
   • filed 2024–2026

   Owners report the instrument cluster, heads-up display, or infotainment screen flickering, going dark, or rebooting while driving, sometimes for seconds and sometimes for extended periods. When the cluster drops out, speed, fuel level, and warning indicators are unavailable, and some owners see a 'no signal' or all-warning-lights state on return. Complaints describe dealers replacing screens or applying software updates without a lasting fix, and some vehicles have continued to fail after recall work. Mostly reported on vehicles under about 12,000 miles, with owners noting the problem is intermittent and can appear at any speed or road condition.

   Recall 26V400000Recall 26V0470001 related service bulletin

   What to check: Confirm whether recalls 26V400000 and 26V047000 have been performed and whether the display still acts up. Watch the cluster and heads-up display during a longer test drive, including over rough pavement.

   2 excerpts from owner complaints in NHTSA records

   “Heads up display and gauge cluster will intermittently flicker and/or reboot. When gauge cluster comes back on it will sometimes have all warning lights stay on. Have had it happen once where gauge cluster rebooted and then flashed No Signal while repeatedly rebooting. Both HUD and Gauge cluster do shut off together sometimes so I am no longer able to see my speed when that does happen”

   NHTSA complaint #11684874, filed 2025-09

   “The instrument panel side of the infotainment screen has gone completely black on multiple times . The heads up display flickers and goes out, therefore, no way to see what speed I’m going.. extremely dangerous.. also all warning “dash” lights come on. I have A video of the dash lights on and the screen going black and coming back on.. I dont Make it a habit of driving with phone in hand. Your system will not let me upload my videos!”

   NHTSA complaint #11684368, filed 2025-09
3. 3
   Forward collision avoidance

   Driver attention camera shuts off cruise with sunglasses

   • 36 complaints (24%)
   • typically at 0.9 yrs old
   • 1 mention a crash, fire or injury
   • filed 2024–2026

   Owners who wear prescription or dark sunglasses report the driver attention monitoring camera cannot track their eyes, so the system warns, disengages smart cruise control, and in some cases slows the vehicle. Several describe being told by the dealer that the feature cannot be turned off, or being advised to change seating position or remove eyewear, which they say is not a workable answer. Reported on vehicles with few to several thousand miles, typically on highway trips in bright sunlight while wearing sunglasses.

   What to check: If you rely on adaptive cruise control, test it while wearing the sunglasses you normally drive in and see whether the attention warning interferes.

   2 excerpts from owner complaints in NHTSA records

   “I wear prescription glasses which transitions to darker shades, and while driving 2025 Hyundai Tucson Hybrid Ltd in driver assist mode (Smart Cruise control) the vehicle is warns me with some message to stop the car and then deactivates the cruise control... Because of this it is becoming very problematic to use the driver assist features. Is there a way that the sensors that keeps an eye on my eyes when use the glasses be disabled but still I can use the Smart Cruise control? …”

   NHTSA complaint #11674576, filed 2025-07

   “The computerized Safety features on this car can not be turned off. They pose a hazard in a number of ways from when the car is stopped to driving on multi-lane highways. For instance, the adaptive cruise control is linked to an over the air network. If that link is cut by going through the mountains, cruise control suddenly quits; this has happened while passing a vehicle over a mountain pass. When attempting to pull out from a parking spot, another driver stopped to wait for me because they wanted my parking spot. …”

   NHTSA complaint #11684318, filed 2025-09

Buying note. Drive this model year at highway speed and in stop-and-go traffic to see whether the collision system or driver attention monitoring interrupts you, and confirm that both display recalls and the front camera recall have been completed. Because most reports come from low-mileage vehicles, a service history showing applied software updates matters more than mileage here.

Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.