2022 Jeep Grand Cherokee Problems

What owners report

Owners of the 2022 Jeep Grand Cherokee report electrical and software-related trouble most often: instrument clusters and displays that switch languages and reset settings, forward-collision and lane features that stop working, and hybrid-system warnings with intermittent loss of drive power on 4xe versions. Many of the sampled complaints centre on recall remedies that were not yet available or that did not resolve the symptom, and several are reported at low mileage.

1. 1
   Electrical system

   Loss of drive power and hybrid system warnings

   • 89 complaints (33%)
   • median 20,450 mi at 4.0 yrs old (12 state mileage)
   • filed 2023–2026

   Owners of 4xe versions describe the vehicle dropping motive power at speed or from a stop, with "Service Hybrid System" or similar messages and multiple warning lamps. Some report the vehicle refusing to shift or shut off, and others report it restarting normally after a wait. Complaints frequently note that recall repairs were not yet available or that the symptom returned after a recall update. Reported from very low mileage up to roughly 40,000 miles, both while driving and while parked or idling.

   Recall 25V576000Recall 25V7410001 related service bulletin

   What to check: Ask for proof that recalls 25V576000 and 25V741000 have been completed, and check whether the 12-volt and high-voltage batteries have been tested or replaced.

   2 excerpts from owner complaints in NHTSA records

   “On September 17th I was driving approximately 65-70MPH on the freeway when the dashboard flashed the Service Hybrid Electric Vehicle System warning and icon. My vehicle lost forward momentum and I slowed at a very rapid pace. I pressed on the gas and the vehicle switched over to the gas system, regained power and I was able to drive without further incident that day. I feel like I could have crashed on the highway and gotten injured, or injured someone else! …”

   NHTSA complaint #11693408, filed 2025-10

   “The car will cut off and loose power due to the battery issue It has been in the shop 5 or 6 times for this issue and some of the stays were over 30 days at a time They said they have no fix for the repair needed not to drive it but no one can make payments on a car and not drive it for months waiting on a repair. They refused to buy the car back or replace it with a new one.”

   NHTSA complaint #11690212, filed 2025-09
2. 2
   Other or unknown

   Seat inflating, headrest and airbag deployment faults

   • 13 complaints (5%)
   • median 29,600 mi at 3.6 yrs old (4 state mileage, few)
   • 2 mention a crash, fire or injury
   • filed 2025–2026

   Owners report the driver's seat lumbar or massage bladder inflating on its own and distorting or detaching the seat back while driving. Others describe head restraints deploying without an impact, seat belts or headrest brackets giving way, and airbags inflating internally or deploying while parked. Complaints say dealers attributed some cases to the seat control module or an SRS fault and that repairs were sometimes not covered. Reported from around 29,000 miles up to about 40,000 miles, mostly during normal driving or entry and exit.

   Recall 26V328000Recall 24V897000

   What to check: Check that the seat back, lumbar and head restraints operate smoothly and stay in position, and ask whether the side airbag connector and restraint-control software recalls have been completed.

   2 excerpts from owner complaints in NHTSA records

   “While parked my 2022 Jeep Grand Cherokee, front passenger seat airbag deployed unexpectedly without any collision or impact. The deployment caused damage to the seat and could be a serious safety risk. I later learned there is a recall for similar models due to improperly secured side airbag connectors, but my VIN is not currently included. I believe my vehicle may have the same defect and request immediate inspection and repair at no cost, as this is a safety-critical failure.”

   NHTSA complaint #11680979, filed 2025-08

   “Drivers seat has inflated due to the massage seats and lumbar support inflating with air. Driver states the lumbar support will move on its on and cause the seat to inflate while driving. This problem has cause the back of the seat to snap and unattached to the main seat cause discomfort and safety issues.”

   NHTSA complaint #11743845, filed 2026-06
3. 3
   Forward collision avoidance

   Forward-collision warning and automatic braking faults

   • 27 complaints (10%)
   • typically at 3.4 yrs old
   • 1 mention a crash, fire or injury
   • filed 2023–2026

   Complaints describe the forward-collision warning lamp staying illuminated as if the system is off, adaptive cruise failing to react to vehicles ahead, and in some cases the vehicle braking on its own with no obstacle present. Parking sensors and rear cross-traffic alerts are also described as intermittent or delayed. Owners report dealers clearing codes or finding no fault, and several connect the behaviour to software updates. Appears at varying mileage, sometimes shortly after a dealer software update or over-the-air update.

   1 related service bulletin

   What to check: Ask whether the latest driver-assist software updates have been installed, and confirm during a drive that the FCW lamp is off and that warnings appear when approaching a vehicle.

   2 excerpts from owner complaints in NHTSA records

   “- my spare tire, lane assist, and/or emergency breaking, which none went into effect during the incident. - I was forced off the road where I collided with a parked car on the side of the street, which led me to being taken by ambulance to the local hospital. - Not yet, my vehicle is currently at a body shop being repaired. - I asked my Insurance to investigate when they went for the appraisal, but am unsure if it was done. - No warnings were given prior to the collision.”

   NHTSA complaint #11549114, filed 2023-10

   “The Forward Collision Warning light comes on display cluster during start indicating it is turned off. Adaptive Cruise Control does not appear to be working because it doesn't give warning upon closing in on the vehicle in front of my vehicle and I have had to react by tapping brake to turn the cruise off. Parking Collision Warning works intermittently. These problems showed up after a software update done at dealership. When I took it in recently was told they could not find any problems.”

   NHTSA complaint #11533091, filed 2023-07
4. 4
   Suspension

   Rear suspension and steering noise, clunk or grind

   • 17 complaints (6%)
   • median 28,889 mi at 3.0 yrs old (3 state mileage, few)
   • filed 2024–2026

   Complaints describe crunching, thumping and grinding noises from the front or rear suspension, sometimes felt through the floor and worse over bumps or while turning. Owners report sway bar link or sway bar disconnect work and recall repairs with parts on back-order, and say the noise returned or worsened after repairs. Often noted from low mileage (a few thousand miles) and continuing as mileage accumulates.

   Recall 26V562000Recall 26V051000Recall 24V132000

   What to check: Drive over speed bumps and turn at low speed with the windows down to listen for clunks or grinding, and ask whether the rear coil spring and front control arm recalls were completed.

   2 excerpts from owner complaints in NHTSA records

   “we have reported to the dealer multiple instances of noises (crunching and low thuds) and 'thumping' felt through floor boards coming from what appears to be front passenger side. Dealer installed right from sway bar end link as well as subsequently perform NHTSA mandatory recall repairs on Front Upper Control Arm to Steering Knuckle Pinch Bolt. …”

   NHTSA complaint #11601232, filed 2024-07

   “I bought this Jeep new in 2023 and it started making this noise when it had 7000 miles on it. If was normal operational noise, why didn't it have it when it was new? Many owners on Jeep forums (JeepGarage, WLJeepForum, JeepForum, WranglerForum) report: Rattle starts light and worsens with heat soak. The company often states it is a “normal operational noise. ”Some report replacement of the entire sway bar disconnect actuator assembly under warranty resolving the noise temporarily or permanently but there is no standardized procedure. …”

   NHTSA complaint #11674116, filed 2025-07
5. 5
   Electrical system

   Displays switch to Italian and reset settings

   • 20 complaints (7%)
   • typically at 3.8 yrs old
   • filed 2025–2026

   Owners describe the instrument cluster and centre display suddenly flickering and switching to Italian, with units of measurement changing and radio, door-lock and other settings reverting to defaults. In the same event the paddle shifters stop working and the forward-collision warning lamp stays on with no menu option to turn it off. Complaints say dealers either could not reproduce the problem or a paid diagnosis did not stop it recurring. Reported across a wide mileage range, often appearing intermittently within the first few years of use.

   2 related service bulletins

   What to check: On a test drive, check that the cluster language, units and driver-assist settings stay put after a restart, and ask whether any radio or cluster software updates have been applied.

   2 excerpts from owner complaints in NHTSA records

   “Earlier this spring, when we started our 2022 Jeep Grand Cherokee, the language had changed itself to Italian, the units were metric, the ‘Forward Collision’ off icon was stuck on the dashboard. Also the paddle shifters did not work. In May, 2025, we paid $204.41 to Gary Mathews Motors in Clarksville, TN to ‘diagnose’ and ‘fix’ the issue. Fast forward to this month, and the issue happened again! They didn’t ‘fix’ anything. …”

   NHTSA complaint #11700889, filed 2025-11

   “Randomly, & without warning, the instrument cluster & Uconnect display will glitch and flicker off then on but switch into language I do not speak or understand (Italian). Coinciding with language switch, instrument cluster & radio display settings revert back to default settings, paddle shifter becomes inoperative (with no menu option to enable), forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. …”

   NHTSA complaint #11694897, filed 2025-10

Buying note. This model year has a long list of open or recently announced recalls, several concerning electrical, hybrid and airbag systems, and complaints often mention parts or software not yet available. Before buying, confirm every listed recall has been completed with documentation, and test the displays, driver-assist features, suspension noise and seat functions on a thorough drive.

Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.