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EquipmentPart report

2002 Jeep Liberty Equipment Problems

Complaints
31about this part
Share
2%of 1,808 total for the year
Median mileage
54,000miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 31 complaints about the equipment of the 2002 Jeep Liberty, 2% of the 1,808 complaints for this model year. Where a mileage was given, the median is 54,000 miles. 2 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My 2002 Jeep Liberty, rarely driven past 3 years, has had to have the ignition switch replaced 3 times as of this week. I can not understand why your department enforced to replace so many Jeep ignition switch's to not think they did not have inferior products on the Liberty's as well. The keys slide right out of the ignition rather the vehicle is in drive motion or parked, on or off, doesn't matter and there are complaints all over the web as to same issue. …”

NHTSA complaint #11004138, filed 2017-07, 160,000 miles

“My 2002 Jeep Liberty limited's ignition will not turn with the key in place. First occurrence, I was able to jiggle the key and get it to finally turn to start, 2nd time it took me bout 10 mins of jiggling the key and it finally turned and started. 3rd time, same situation. Now the 4th time and it's sitting in our garage, will not turn to start.”

NHTSA complaint #10351362, filed 2010-08, 50,000 miles

“I have a 2002 Jeep Liberty that I have had for four years. I have had to replace the regulator in the back windows 3 times. Jeep is refusing to acknowledge that doing this 3x's is even an issue. Also, my Jeep dealer will not return my calls when I call to schedule an appointment to get the already recalled items fixed.”

NHTSA complaint #10236425, filed 2008-07, 45,654 miles

“I have a 2002 Jeep Liberty and I am having continuous issues with the windows. They will stop working or fall down. At $400 a pop to get them fixed and reading numerous other complaints chrysler needs to have these on a recall list.”

NHTSA complaint #10282256, filed 2009-08, 70,000 miles

“In november of 2006, I had a recall fixed for the front:control arm:lower ball joint when the parts became available. I brought the car back 3 days later having issues with the steering and hearing a noise. The dealership took the car for a few days and did a complete inspection and assured me the new parts were sufficient. Every now and then (not constant, but scarcely) when I would turn the wheel just a little, the car would turn as if I had turned my wheel all the way. It scared me a few times, but it didn't happen often at all, so I didn't think much of it. …”

NHTSA complaint #10201141, filed 2007-08, 68,000 miles

Related service bulletins

Equipment: other model years

YearComplaintsShare of year
200911%
200831%
200781%
2006252%
200591%
200481%
2003111%
2002312%
2001110%

Other parts of the 2002 Jeep Liberty

Air bags
546 complaintsSuspension
494 complaintsFuel system
173 complaintsElectrical system
118 complaintsSeat belts
110 complaintsBody and structure
108 complaintsEngine cooling
85 complaintsTransmission and drivetrain
84 complaintsBrakes
83 complaintsSteering
78 complaintsEngine
74 complaintsVisibility (wipers, defrost, mirrors)
70 complaints

← All problems reported for the 2002 Jeep Liberty

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology