2002 Jeep Liberty Suspension Problems

“I have a safety recall on my 2002 Jeep Liberty (safety recall j17 front suspension upper ball joints). When I called jeff wyler dodge/Jeep in ft. Thomas ky, I was told that they were receiving only one recall repair kit per week and that I would be # 30 on the list. That means that my son has to drive the car for over four months on a recalled part.”

“I received a recall notice from chrysler (safety recall j17) a few weeks ago. I called my dealer to have it repaired, and he told me that chrysler was only permitting them to have one recall kit installed per week, and that there was a waiting list. I am still waiting. Why did chrysler issue a recall if they are not willing to fix it in a timely manner?”

“De regreso a casa demi trabajo la llanta del lado derecho de enfrente se poncho y choque con un arbol. Mi veiculo fue perdida total. Tengo problemas fisicos que desafortunadamente la aseguranza no quiso cubrir. Me golpee la cabesa mi mandibula la tengo danada y otras partes demi cuerpo. Yo creo que es causa deque la bolsa de aire no esploto por eso me golpee muy fuerte. Quiero saber conquien dirigirme para poder obtener algun apoyo. Grasias.”

“I began to hear a knocking sound in the front right wheel well when I hit little cracks and bumps in the road. Lifted it at a mechanics shop and found the upper ball joint was about to fail. Had to buy a new one so I wouldn't lose control while driving. I inspected the old one and found the ball could nearly have complete separation.”

“I stopped to pick up my daughter's snow pants on the way from school. Backing out of the driveway I heard and felt my tire do something. I didn't know what it was, but the car was obviously unable to be driven. When I got out, my passenger side front tire was at angles to the car. The upper and lower ball joints gave out and according to the mechanic, the brake line was basically the only thing holding the tire on. …”