2004 Jeep Liberty Suspension Problems
- Complaints
- 456about this part
- Share
- 41%of 1,101 total for the year
- Median mileage
- 52,452miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 456 complaints about the suspension of the 2004 Jeep Liberty, 41% of the 1,101 complaints for this model year. Where a mileage was given, the median is 52,452 miles. 25 of these say a crash was involved and 3 a fire, according to the filers. 3 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My 2004 Jeep Liberty is needing new ball joints placed along with the upper control arms. I did see where a recall was placed for most 2002-2006 models. Is this valid and possibly covered on my vehicle? Vehicle not driving properly and has been checked by my local mechanic and he states that the lower ball joints are in very bad condition.”
NHTSA complaint #11078901, filed 2018-03, 132,000 miles“Ii own this vehicle since 2014 since than I being replace tires almost every year & replaced the suspension arm control, struts/shocks etc. & still have problems will I driving. Shakes & bounces too much I afraid to have an accident or hurts somebody. Specially went am on the open highway (freeways).”
NHTSA complaint #11327255, filed 2020-06, 230,000 miles“While driving down the highway, I heard a big clunk and then the vehicle began to go back and forth on the road making it difficult to control. Upon inspection the passenger rear control arm fractured. It was very corroded as was the drivers side.it was just in for an alignment.why was my state not included in the recall,we use salt too.”
NHTSA complaint #11014057, filed 2017-08, 156,000 miles“I have a southern state vehicle experiencing what I believe is a northern state (salt belt) recall. My lower control arms are rusted almost to the point of dangerous. Apparently this is an issue that is not limited to northern states. No failure at this time but it appears it could happen anytime. Nhtsa campaign number: 12v085000”
NHTSA complaint #10991835, filed 2017-05, 130,000 miles“Vehicle vibrates at any speed and worsens upon braking. Have had alignment done 3 times and alignment keeps failing. Tires are all new. Have had the camber and casters replaced in front, did not help vibration. Brakes have been replaced, vibration persists. Vibration is so powerful upon braking that sterring wheel bounces out of my hands. The vibration when driving sounds like I have a flat tire.”
NHTSA complaint #10706581, filed 2015-04, 150,000 milesRelated recalls
- 18V278000May 1, 2018Chrysler (FCA US LLC) is recalling certain 2004-2007 Jeep Liberty vehicles. The rear suspension lower control arms can fracture due to excessive corrosion…Covers: Jeep Liberty 2004–2007
- 12V085000Mar 5, 2012In june 2012, chrysler expanded this recall to include model year 2006 and 2007 jeep liberty vehicles, representing an additional 137,176 vehicles. This…Covers: Jeep Liberty 2004–2007
- 06V288000Aug 3, 2006On certain trucks, the constant tension front lower ball joints may experience contamination. If the vehicle is operated for an extended period with this…Covers: Jeep Liberty 2002–2006
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2012 | 5 | 1% |
| 2011 | 6 | 3% |
| 2010 | 5 | 3% |
| 2009 | 7 | 6% |
| 2008 | 20 | 4% |
| 2007 | 79 | 11% |
| 2006 | 196 | 14% |
| 2005 | 262 | 23% |
| 2004 | 456 | 41% |
| 2003 | 437 | 32% |
| 2002 | 494 | 27% |
| 2001 | 1 | 10% |
| 2000 | 2 | 33% |
Other parts of the 2004 Jeep Liberty
186 complaintsBody and structure
128 complaintsVisibility (wipers, defrost, mirrors)
121 complaintsElectrical system
80 complaintsSteering
54 complaintsTransmission and drivetrain
52 complaintsOther or unknown
42 complaintsBrakes
40 complaintsExterior lighting
40 complaintsAir bags
39 complaintsEngine
32 complaintsEngine cooling
27 complaints
← All problems reported for the 2004 Jeep Liberty
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology