2002 Jeep Liberty Body and structure Problems
- Complaints
- 108about this part
- Share
- 6%of 1,808 total for the year
- Median mileage
- 91,500miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 108 complaints about the body and structure of the 2002 Jeep Liberty, 6% of the 1,808 complaints for this model year. Where a mileage was given, the median is 91,500 miles. 5 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was notified by chrysler of a safety defect requiring a hitch to be installed . As of this date, no parts available ??? Seems strange I can purchase a hitch, but a co. As large as chrysler can't ! I want this corrected so I can drive it again, after parking it months ago !!”
NHTSA complaint #10596830, filed 2014-06, 182,310 miles“Learned thru internet search that there are 2 recalls on my 2002 Jeep Liberty: (1) unwarranted airbag deployment and (2) possible gas tank explosion if rear-ended. I called the Jeep customer service line and talked to a matt, who confirmed both recall items. He said I would receive a letter from Jeep telling me how to proceed, but that at this time the parts needed to fix both recall problems were back-ordered. …”
NHTSA complaint #10535029, filed 2013-08, 63,000 miles“De regreso a casa demi trabajo la llanta del lado derecho de enfrente se poncho y choque con un arbol. Mi veiculo fue perdida total. Tengo problemas fisicos que desafortunadamente la aseguranza no quiso cubrir. Me golpee la cabesa mi mandibula la tengo danada y otras partes demi cuerpo. Yo creo que es causa deque la bolsa de aire no esploto por eso me golpee muy fuerte. Quiero saber conquien dirigirme para poder obtener algun apoyo. Grasias.”
NHTSA complaint #10501321, filed 2013-03, 115,000 miles“Rear lift gate window unlatches on it's own, whether the vehicle is running or not. The chrysler service department was well aware of the problem, and told me that the switch in the latch can activate on it's own, and that the latch would need to be replaced. Paid over $180 for a new switch and 5 months later, the window is popping open on its own again. Besides letting in the cold in the winter, heat in the summer, we are also exposed to exhaust fumes when this is open. It's currently being held shut (but not sealed) with a tie strap.”
NHTSA complaint #10743973, filed 2015-07, 160,000 miles“On approx the date entered, the left rear electric window glass dropped into door frame and would no longer operate. Investigation found that plastic clip on the end of the window regulator cable gets worn and breaks, and window becomes disconnected from regulator at this point. Very expensive for simple fix, cost over $100 for entire new regulator, as plastic clip is not available separately. Thankfully I am mechanically inclined and I was able to install it myself, as estimate from then daimler-chrysler was over $300 for repair. …”
NHTSA complaint #10458476, filed 2012-05, 45,000 milesRelated recalls
- 13V252000Jun 19, 2013Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these…Covers: Jeep Liberty 2002–2007, Grand Cherokee 1993–1998
Related service bulletins
- 10175743Apr 30, 2020Disinfectant Solution Recommended for COVID-19
- 10220101Nov 20, 2019Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Nov 20, 2019Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage…
- 10220097Nov 20, 2019Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10169249Nov 20, 2019Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169245Nov 20, 2019Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10220995Sep 3, 2014Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are…
- 10220409Jun 20, 2013Chrysler will offer owners an upgrade to the rear structure of the subject vehicles by the addition of a trailer hitch to better manage the crash forces in low-speed impacts.
- 10189177Jun 20, 2013Chrysler will offer owners an upgrade to the rear structure of the subject vehicles by the addition of a trailer hitch to better manage the crash forces in low-speed impacts.
- 10136886Jun 20, 2013New Safety Recall Advanced Communication ? N45062013 During recent discussions, the National Highway Traffic Safety Administration (?NHTSA?) and Chrysler Group LLC (?Chrysler?)…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2012 | 24 | 6% |
| 2011 | 17 | 9% |
| 2010 | 16 | 8% |
| 2009 | 20 | 19% |
| 2008 | 85 | 16% |
| 2007 | 106 | 15% |
| 2006 | 131 | 10% |
| 2005 | 137 | 12% |
| 2004 | 128 | 12% |
| 2003 | 111 | 8% |
| 2002 | 108 | 6% |
| 2001 | 1 | 10% |
| 2000 | 1 | 17% |
Other parts of the 2002 Jeep Liberty
546 complaintsSuspension
494 complaintsFuel system
173 complaintsElectrical system
118 complaintsSeat belts
110 complaintsEngine cooling
85 complaintsTransmission and drivetrain
84 complaintsBrakes
83 complaintsSteering
78 complaintsEngine
74 complaintsVisibility (wipers, defrost, mirrors)
70 complaintsExterior lighting
50 complaints
← All problems reported for the 2002 Jeep Liberty
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology