2011 Kia Soul Seat belts Problems
- Complaints
- 7about this part
- Share
- 4%of 194 total for the year
- Median mileage
- 43,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the seat belts of the 2011 Kia Soul, 4% of the 194 complaints for this model year. Where a mileage was given, the median is 43,000 miles. 4 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was thrown against the drivers door (yes seat belt was properly on) and suffered a tbi as well as extreme bruising along the entire left side of my body why didn't the side curtain airbags deploy?. I was rear-ended and the right rear tire was where the passenger seat used to be.. Also the drivers seat broke in the prone position on impact as I was spinning across two opposing lanes of traffic.”
NHTSA complaint #10536480, filed 2013-08, 24,500 miles“The driver side seat belt constantly reverse locks. The vehicle was stationary and the seat belt often reserve locks without a jerk or sudden stop incident. It usually is discovered when trying to put a seatbelt on.”
NHTSA complaint #11386666, filed 2021-01, 200,000 miles“From the driver's seat, my shoulder harness comes from left shoulder to right hip, where it is latched. The shoulder harness does not stay in a cross-body position and rides up to under my right armpit. I do not have a barrel belly that would force this up. The strap then is high enough to cross over my neck. I will be taking the car to the dealer to see if there is any fix for this, because I don't want to be beheaded by an improperly positioned strap. I have moved the adjuster on the door post and changed my seat postion. Neither action made a difference. …”
NHTSA complaint #10875823, filed 2016-06“The contact owns a 2011 Kia SOUL. While driving approximately 45 MPH, the seat belt unlatched and struck the contact in the face. The air bag light illuminated. The contact called a local dealer and was informed that there was no recall. The manufacturer was not made aware of the failure. The contact sustained a minor cut that did not require medical attention. The failure mileage was 86,285.”
NHTSA complaint #10825683, filed 2016-02, 86,285 miles“The contact owns a 2011 Kia SOUL. The contact stated that after impacting the rear end of another vehicle, the air bags failed to deploy and the seat belt did not retract. A police report was filed and the driver sustained bruises and contusions. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The failure and current mileage was 15,500.”
NHTSA complaint #10473217, filed 2012-08, 15,500 milesSeat belts: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 2 | 2% |
| 2020 | 2 | 1% |
| 2019 | 6 | 4% |
| 2018 | 1 | 0% |
| 2017 | 2 | 1% |
| 2016 | 4 | 0% |
| 2015 | 10 | 1% |
| 2014 | 6 | 1% |
| 2013 | 6 | 1% |
| 2012 | 4 | 1% |
| 2011 | 7 | 4% |
| 2010 | 4 | 3% |
Other parts of the 2011 Kia Soul
45 complaintsElectrical system
30 complaintsAir bags
26 complaintsEngine
24 complaintsOther or unknown
22 complaintsVisibility (wipers, defrost, mirrors)
17 complaintsExterior lighting
13 complaintsTransmission and drivetrain
13 complaintsBody and structure
12 complaintsElectronic stability control
10 complaintsFuel system
9 complaintsSuspension
9 complaints
← All problems reported for the 2011 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology