2018 Mazda CX-5 Back-over prevention (rear camera) Problems
- Complaints
- 4about this part
- Share
- 1%of 352 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the back-over prevention of the 2018 Mazda CX-5, 1% of the 352 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I find I have to put my foot down on the gas pedal to the floor to make it literally go at times. Ive heard this cloaking noise several times like its getting ready to conk out. The brakes seems to me don't stop as they should at times I have to go in hard on the brake pedal. The air conditioner does not blow cold an see where previous owner had same issue 2 yrs straight from looking the the service invoices that was left in the truck. The sensor detection does not always work to let me know car/person is around. …”
NHTSA complaint #11425333, filed 2021-07“The center display on it own ( ghosting) changes setting randomly this impacts safety information displayed including rear camera, and distracts the driver. The cause is a defectinve digitizer on the LCD screen panel. The 2016 model year of the same car Mazda CX-5 has a simalar problem and was recalled There is no warning prior to these occurances”
NHTSA complaint #11613906, filed 2024-09“Back up cameras fail infotainment system reboots and maps on the system inadvertently counts stops plus changes volume at loudspeaker telling me “this is the level “ and is on highest volume. Which you can’t turn down. All are dangerously interfering with driving. Please put pressure on Mazda to fix and not just update software when the problem has been fixed called CMU”
NHTSA complaint #11685123, filed 2025-09“The infotainment system on the Mazda consistently glitches causing vehicle settings to be changed while the vehicle is in motion or stopped. The volume changes, navigation settings change, maintenance settings change including door settings and any setting that can be controlled by the touch screen. If a phone is connected to the system it will make calls and stop volume on system. Additionally, when reversing and the back up camera is enabled/used the screen glitches and you can no longer see a large portion of the rear view - making it a very large safety hazard. …”
NHTSA complaint #11617639, filed 2024-10Back-over prevention (rear camera): other model years
Other parts of the 2018 Mazda CX-5
180 complaintsOther or unknown
59 complaintsTransmission and drivetrain
42 complaintsFuel system
39 complaintsBrakes
33 complaintsElectrical system
29 complaintsForward collision avoidance
13 complaintsVehicle speed control
13 complaintsBody and structure
12 complaintsAir bags
9 complaintsVisibility (wipers, defrost, mirrors)
6 complaintsExterior lighting
5 complaints
← All problems reported for the 2018 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology