2009 Mercury Mariner Steering Problems
- Complaints
- 167about this part
- Share
- 53%of 315 total for the year
- Median mileage
- 119,588miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 167 complaints about the steering of the 2009 Mercury Mariner, 53% of the 315 complaints for this model year. Where a mileage was given, the median is 119,588 miles. 3 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My 2009 Mercury Mariner has an issue with the steering. Sometimes it works but most of the time it does not. There will be times when it does work it will go out in mid turn and jerk the wheel straight, sometimes causing me to swerve into traffic or out of my lane. I did hear that this particular vehicle was involved in a recall but I was not sure how to get that information.”
NHTSA complaint #11297955, filed 2020-01, 108,000 miles“I turned on my car and went to pull out of my driveway and I had a hard time turning my steering wheel. I drove for a little bit and I can't turn the wheel easily. I looked into what the problem could be and read that there was a torque sensor recall on my make and model but when I called the dealership I was told there was no recall.”
NHTSA complaint #11010216, filed 2017-07, 75,000 miles“Suddenly the steering was extremely difficult to turn. I was in a stationary position and then tried to turn. Fortunately I was in a parking lot when the problem occurred. If I had been on the highway it could have been a very dangerous situation.”
NHTSA complaint #11388194, filed 2021-01, 132,000 miles“Takata recalls I have a 2009 Mercury Mariner with electric power steering on 03/31/2019 I want to a family dollar, in muskegon, michigan the power steering was working fine when I turned the car off, however when I started it back up a few minutes later; it was not working at all. That is a problem as the fuse and modulator are both good, I am sure this is not the first problem with that system on the 2009 Mercury's .”
NHTSA complaint #11193103, filed 2019-04, 138,963 miles“My power steering stopped working the message on my dashboard indicates that the power steering assist fault indicator illuminated. When this happen I was driving on a city street and had to pull over. I was able to get the car home and it's now parked in the driveway I can't drive my car because it is very hard to steer without the power steering. I have never received a recall notice regarding the problem”
NHTSA complaint #11040872, filed 2017-10, 165,000 milesRelated recalls
- 14V284000May 29, 2014Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September…Covers: Mercury Mariner 2008–2011, Ford Escape 2008–2011
Related service bulletins
- 10054916Feb 7, 2014Ford/mercury: if diagnostic code b2278 is stored in power steering control module (pscm), it needs replacing with torque sensor service kit that is available and if not, does not…
- 10034548Jun 1, 2010Ford/mercury: steering column pop/clunk noise on turns. Some vehicles may exhibit a pop or clunk noise from the steering column area while turning. This noise typically occurs…
- 10034530May 1, 2010Ford/mercury: clunk noise at steering; stops during first lock to lock cycle. The noise typically occurs during tight parking lot maneuvers. The clunk noise heard on the first…
Steering: other model years
Other parts of the 2009 Mercury Mariner
53 complaintsTransmission and drivetrain
44 complaintsVehicle speed control
41 complaintsFuel system
30 complaintsElectrical system
22 complaintsOther or unknown
15 complaintsBrakes
14 complaintsEngine cooling
7 complaintsWheels
7 complaintsAir bags
4 complaintsElectronic stability control
4 complaintsBody and structure
3 complaints
← All problems reported for the 2009 Mercury Mariner
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology