2010 Mercury Mariner Steering Problems
- Complaints
- 61about this part
- Share
- 23%of 270 total for the year
- Median mileage
- 110,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 61 complaints about the steering of the 2010 Mercury Mariner, 23% of the 270 complaints for this model year. Where a mileage was given, the median is 110,000 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving down the street and went to turn a corner and my power steering went out completely. I have a message that pops up every time I start my car that says power steering assist failure. I have found a recall on this issue but the dealership says my VIN isn't included in the recall. My vehicle was produced 02/2010 which falls in the time frame of the recall.”
NHTSA complaint #11153994, filed 2018-11, 200,000 miles“The other day my grandmother streering wheel locked on her Mercury as she was driving down the highway going 60 MPH. Thank god she was able to stop the car with out getting hit. I did some research on this make and model and they have a recall on this problem just not with the vehicles just depends on where it was made. Which I thing is wrong if they have many recalls in the same make and model they should have them on all of them..”
NHTSA complaint #11322733, filed 2020-04, 148,000 miles“Vehicle's electronic power steering turned off in the middle of driving, turning on highway, this has happened 3 times, seems like when the heat is on. Recall 14s05c shows up in service records from this car. Works was done my mahopac ford, mahopac, ny. Reflash ic and pscm. This recall was apparently addressed, but the problem has come back. I just bought this car used two weeks ago. It did not have this problem until I turned the heat on. Not sure what to do.”
NHTSA complaint #11268886, filed 2019-10, 164,400 miles“I was driving my car like any day normally came home park the car and asked my daughter to put my car in garage.but she came back and said my steering wheel was hard to turn.I went out and tried and I could barely turn the steering wheel”
NHTSA complaint #11089239, filed 2018-04, 14,000 miles“Power steering suddenly stopped working while I was driving. The vehicle is extremely difficult to navigate but I was able to pull off the road to a safe area. After shutting the car off for 15 minutes and restarting the lack of power steering remained, but there was now a message saying power steering assist fault . This car has several other electrical problems with regard to the A/C & blower, and also the drivers side window and dome lights work sporadically.”
NHTSA complaint #11143853, filed 2018-10, 120,000 milesRelated recalls
- 14V284000May 29, 2014Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September…Covers: Mercury Mariner 2008–2011, Ford Escape 2008–2011
Related service bulletins
- 10054916Feb 7, 2014Ford/mercury: if diagnostic code b2278 is stored in power steering control module (pscm), it needs replacing with torque sensor service kit that is available and if not, does not…
- 10034548Jun 1, 2010Ford/mercury: steering column pop/clunk noise on turns. Some vehicles may exhibit a pop or clunk noise from the steering column area while turning. This noise typically occurs…
- 10034530May 1, 2010Ford/mercury: clunk noise at steering; stops during first lock to lock cycle. The noise typically occurs during tight parking lot maneuvers. The clunk noise heard on the first…
Steering: other model years
Other parts of the 2010 Mercury Mariner
66 complaintsFuel system
63 complaintsEngine
61 complaintsTransmission and drivetrain
60 complaintsElectrical system
29 complaintsOther or unknown
11 complaintsVisibility (wipers, defrost, mirrors)
8 complaintsBody and structure
7 complaintsElectronic stability control
6 complaintsBrakes
5 complaintsAir bags
4 complaintsExterior lighting
4 complaints
← All problems reported for the 2010 Mercury Mariner
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology