2021 Ram Promaster Body and structure Problems
- Complaints
- 4about this part
- Share
- 4%of 111 total for the year
- Median mileage
- 17,136miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the body and structure of the 2021 Ram Promaster, 4% of the 111 complaints for this model year. Where a mileage was given, the median is 17,136 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Vehicle bottomed out and lodged on concrete entering driveway. Thor Scope Ram Promaster 1500 Chassis sits low and Thor installed Cummins Onan generator and 2 Trojan batteries under the chassis, that sit 2 or more inches below the rear axle against the Cummins install guidelines. The generator needs 6 to 8 inches for ventilation according to manual and RV mechanics. …”
NHTSA complaint #11423695, filed 2021-07“The contact owns a 2021 Ram Promaster 3500. The contact stated that the screen display was black and the back-over prevention camera was inoperable. Additionally, the speedometer was blinking and causing a distraction. The radio and hands-free calling were inoperable. The contact received notification of NHTSA Campaign Number: 25V552000 (Structure). The contact called an unknown local dealer and was referred to a Dodge dealer for assistance. The contact called the local dealer and was informed that there was no warranty coverage on the vehicle and the parts were not yet available. …”
NHTSA complaint #11700023, filed 2025-11, 14,272 miles“The contact owns a 2021 Jayco Swift RV built on a 2021 Ram Promaster 3500 Chassis. The contact stated that while driving downhill at an undisclosed speed, the transmission failed to shift out of low gear, and the RPMS were significantly high. The vehicle was taken to the dealer, where it was determined that the motorhome standard weight had exceeded the transmission and engine capacity. The contact stated that the only equipment that was added to the RV standard weight was a spare tire. The vehicle was not repaired. The manufacturer was not notified of the failure. …”
NHTSA complaint #11614461, filed 2024-09, 20,000 milesRelated recalls
- 24V416000Jun 6, 2024Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains…Covers: Ram Promaster 2021–2024
Related service bulletins
- 11033975Jun 12, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033897Jun 5, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033308May 29, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11031241Apr 1, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11030431Mar 27, 2026Water Leak From Roof Area.
- 11026579Dec 3, 2025Camera – rear view
- 11026578Dec 3, 2025Camera – rear view
- 11026576Dec 3, 2025Camera – rear view
- 11026572Dec 2, 2025Camera – rear view
- 11023326Sep 18, 2025Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or…
Body and structure: other model years
Other parts of the 2021 Ram Promaster
24 complaintsOther or unknown
21 complaintsElectrical system
19 complaintsLane departure
14 complaintsTransmission and drivetrain
13 complaintsBrakes
8 complaintsEngine cooling
7 complaintsWheels
7 complaintsEngine
6 complaintsSeat belts
6 complaintsEquipment
5 complaintsFuel system
5 complaints
← All problems reported for the 2021 Ram Promaster
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology