Recall 04V562000: 1997–2000, 2004 Ford E-250 and 10 other models
- Report received
- Nov 26, 2004
- Manufacturer
- Mobility works
- Potentially affected
- 1,660vehicles
- Model years
- 1997–2004
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
On certain vans equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.
Possible consequence
In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries to a wheelchair occupant.
Remedy
Dealers will inspect and replace the wheelchair securement retractors as necessary. Sure-lok will handle the repairs for this campaign. Owners should contact sure-lock at 1-908-231-1804 or mobilityworks at 1-800-769-8267.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 1997 Ford E-150102 complaints
- 1998 Ford E-15060 complaints
- 1999 Ford E-15083 complaints
- 2000 Ford E-15050 complaints
- 2004 Ford E-15033 complaints
- 1997 Ford E-25024 complaints
- 1998 Ford E-25016 complaints
- 1999 Ford E-25031 complaints
- 2000 Ford E-25018 complaints
- 2004 Ford E-2508 complaints
- 1997 Ford E-35079 complaints
- 1998 Ford E-35063 complaints
- 1999 Ford E-35072 complaints
- 2000 Ford E-35059 complaints
- 2004 Ford E-35046 complaints
- 1997 GMC 15000 complaints
- 1998 GMC 15000 complaints
- 1999 GMC 15000 complaints
- 2000 GMC 15000 complaints
- 1997 GMC 35000 complaints
- 2003 GMC 35000 complaints
- 2004 GMC 35000 complaints
- 2001 GMC Sierra 1500140 complaints
- 2002 GMC Sierra 1500166 complaints
- 2003 GMC Sierra 1500180 complaints
- 2004 GMC Sierra 1500212 complaints
- 2004 GMC Sierra 2500143 complaints
- 1998 GMC Sierra 350012 complaints
- 1999 GMC Sierra 350019 complaints
- 2000 GMC Sierra 350026 complaints
- 2001 GMC Sierra 350036 complaints
- 2002 GMC Sierra 350020 complaints
- 2001 Mobility Works Ford E-2500 complaints
- 2002 Mobility Works Ford E-2500 complaints
- 2003 Mobility Works Ford E-2500 complaints
- 2001 Mobility Works Ford E-3502 complaints
- 2002 Mobility Works Ford E-3500 complaints
- 2003 Mobility Works Ford E-3500 complaints
- 2001 Mobility Works Ford E1500 complaints
- 2002 Mobility Works Ford E1500 complaints
- 2003 Mobility Works Ford E1501 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.