Recall 21V153000: 2019–2020 Mercedes-Benz Sprinter 1500 and 3 other models
- Report received
- Mar 10, 2021
- Manufacturer
- Daimler Vans USA, LLC
- Potentially affected
- 56vehicles
- Model years
- 2019–2020
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Possible consequence
In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.
Remedy
DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2019 Mercedes-Benz Sprinter 15008 complaints
- 2020 Mercedes-Benz Sprinter 15005 complaints
- 2019 Mercedes-Benz Sprinter 250067 complaints
- 2020 Mercedes-Benz Sprinter 250080 complaints
- 2019 Mercedes-Benz Sprinter 350027 complaints
- 2020 Mercedes-Benz Sprinter 350013 complaints
- 2019 Mercedes-Benz Sprinter 45009 complaints
- 2020 Mercedes-Benz Sprinter 45001 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.