2016 Tesla Model X Latches, locks and linkages Problems
- Complaints
- 8about this part
- Share
- 2%of 452 total for the year
- Median mileage
- 31,570miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the latches, locks and linkages of the 2016 Tesla Model X, 2% of the 452 complaints for this model year. Where a mileage was given, the median is 31,570 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The car front passenger side door open while driving and does not close and the car sting in Babson College campus as my daughter cannot close door, cannot drive and Tesla service does not give repair date before two weeks and no one else knows can repair this part . This is third time in 3 months we are having problem and after spending over 3000$ in less than 3 months with full inspection down by Tesla . The service people are rude and does not care for student safety as well. Such a shame”
NHTSA complaint #11570179, filed 2024-02“My 2016 Tesla Model X has a persistent and dangerous issue with the electronic parking brake. The brake frequently fails to disengage properly, and the car becomes jerky when attempting to move. When the vehicle is parked, a warning appears stating: “Parking brake not engaged. Vehicle may roll,” even when the brake is set. This poses a significant safety risk, especially on inclines. Additionally, the driver-side door latch mechanism has failed again. Tesla previously repaired this exact issue and charged me, but the failure has returned. …”
NHTSA complaint #11659202, filed 2025-05“Problem: Driver door fails to open The door actuator and latch will intermittently fail and the door will refuse to open. In the event of an accident the driver can fail to exit the vehicle possibly leading to death. An independent party/dealer has not produced the problem. No representative has looked at the problem. No warnings of failure appear.”
NHTSA complaint #11699199, filed 2025-11“The contact owned a 2016 Tesla Model X. The contact stated that while his wife was driving approximately 15 MPH from a traffic light, the vehicle was T-boned by another vehicle attempting to run the red light. The contact stated that the other vehicle crashed into the driver’s side front fender panel of the vehicle. The contact stated that the driver’s door was not impacted in the crash. The contact stated that the air bags deployed as needed. However, the contact’s wife was stuck in the vehicle, and unable to exit the vehicle because the doors failed to unlock. …”
NHTSA complaint #11652101, filed 2025-04, 60,000 miles“The contact owns a 2016 Tesla Model X. The contact stated that while driving at approximately 5 MPH when the vehicle's front passenger door suddenly unlocked and opened. The contact attempted to close the door, however, the door failed to latch. The contact stated they had to return home holding the door as they were driving. The vehicle's door now fails to lock. The contact did not contact the dealer. The manufacturer was made aware of the failure and stated they would be able to send a mechanic to fix the door within a month. The approximate failure mileage was 28,000.”
NHTSA complaint #11389012, filed 2021-01, 28,000 milesRelated service bulletins
- 10165738Sep 24, 2019Excessive water ingress to the latches on the rear doors may damage internal components or impede operation of the rear door latch.
- 10165736Sep 24, 2019On some Model X vehicles, the rear door edge protector might allow water to enter the door latches or cinching actuators on the rear (Falcon Wing) doors. If the vehicle is then…
- 10165735Sep 24, 2019Water may enter the door latches or cinching actuators of the rear (Falcon Wing) doors. If the vehicle is then parked outdoors in freezing conditions, the water can freeze…
- 10154507Feb 5, 2019Early front door latches are susceptible to water ingress, which might cause the touchscreen to show the door in the wrong position or prevent the door from opening and closing…
- 10151648Nov 30, 2018On some Model X vehicles, water might enter the door latches or cinching actuators on the rear doors, which can damage certain components integral to automated door latching…
- 10151604Nov 2, 2018On some Model X vehicles, water might enter the door latches or cinching actuators on the rear doors, which can damage certain components integral to automated door latching…
- 10144255Aug 22, 2018Early front door latches are susceptible to water ingress, which might cause the touchscreen to show the door in the wrong position or prevent the door from opening and closing…
- 10110747Mar 22, 2017Water may enter the door latches or cinching actuators on the rear (Falcon Wing) doors. If the vehicle is then parked outdoors in freezing conditions, the water can freeze…
- 10081561Sep 21, 2016Early front door latches are susceptible to water ingress, which might cause the touchscreen to show the door in the wrong position or prevent the door from opening and closing…
Latches, locks and linkages: other model years
Other parts of the 2016 Tesla Model X
151 complaintsElectrical system
93 complaintsOther or unknown
90 complaintsSteering
58 complaintsBody and structure
57 complaintsVehicle speed control
35 complaintsVisibility (wipers, defrost, mirrors)
33 complaintsBrakes
24 complaintsForward collision avoidance
24 complaintsTransmission and drivetrain
15 complaintsExterior lighting
13 complaintsBack-over prevention (rear camera)
12 complaints
← All problems reported for the 2016 Tesla Model X
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology