2017 Chevrolet Suburban Transmission and drivetrain Problems
- Complaints
- 39about this part
- Share
- 27%of 142 total for the year
- Median mileage
- 96,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 39 complaints about the transmission and drivetrain of the 2017 Chevrolet Suburban, 27% of the 142 complaints for this model year. Where a mileage was given, the median is 96,000 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving on interstate 465 in Indianapolis on Tues 9/12/23 my 2017 Chevy Suburban completely lost any ability to accelerate. Fortunately I was able to coast over to the shoulder and have the vehicle towed to the closest Chevy dealership. The dealership determined it was a catastrophic failure of the transmission and recommends full transmission replacement for the vehicle to be drivable again.”
NHTSA complaint #11544576, filed 2023-09, 98,988 miles“Vehicle dash and headlights turn off while driving, engine stalls and dies, power steering becomes inoperative. Transmission pops out of gear and freewheels. Service stabilitrack light. Very dangerous situation for my wife and 5 kids when this happens on curvy backroads at night like just happened last night! This is also the same problem as our previous chevy tahoe so we knew the problem was likely related to poor quality battery cables that are degrading prematurely. This should not be happening on a 3-4 year old vehicle. …”
NHTSA complaint #11395164, filed 2021-02, 5 miles“On 3/25/20 at approximately 7:20pm I was traveling a north bound direction on us highway 51 in lane 1 (fast lane). My 2017 Chevrolet Suburban started to jerk and the RPM gauge excelled to 5/6 RPM. Then, the Suburban came to an abrupt stop in the middle of lane 1. At that time I was rear-ended by a law enforcement officer. The officer was unaware I was stopped, because I did not have any indications such as brake lights. I was trying to press the accelerator pedal to try move out of the highway, and the Suburban would not move. …”
NHTSA complaint #11319350, filed 2020-03, 76,000 miles“While driving normally on the highway there appeared to be a hard shift between first and second gear and when second gear did kick in, there was a sudden jerk. Already having made an appointment with the dealership the next day, that morning a whirling sound appeared each time the acceleration pedal was pressed. When we got the vehicle to the dealership, they ran a diagnostic and it came back clear. I also pay for on star, and they provide me with regular diagnostic reports, which never indicated a problem and the check engine light never came on. …”
NHTSA complaint #11254878, filed 2019-09, 72,000 miles“Car engine revs up to 3-5 rpms then jerks forward, thought I had got hit from behind, luckily there wasnt anyone in front of me this has happend several times. Brought to dealer 1st time they said it was a bent push rod and that it was fixed, but may happen again truck wasnt running the same when I got it back still hesitating very slightly. 1/24 at a red light when it turned green, stepped on the gas it jumped so far forward and that my body reacted and I thought for sure I had been hit, there was no one behind me. Happend again, but this time the engine revved 1st. …”
NHTSA complaint #11301920, filed 2020-01, 20 milesRelated recalls
- 26V289000May 7, 2026DO NOT DRIVEGeneral Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500…Covers: Chevrolet Suburban 2015, 2017–2020, Tahoe 2016–2017, 2019, 2026, GMC Yukon XL 2018–2019, 2026 +6 more
Related service bulletins
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11014044Feb 3, 2025This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the…
- 11013069Jan 9, 2025This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11011989Nov 27, 2024This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011205Oct 28, 2024This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11009756Sep 17, 2024This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and…
- 11009088Sep 16, 2024This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be…
- 11008966Sep 9, 2024This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if found the cause of the customers concern of No Forward Gear…
- 11006473Jul 30, 2024This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if found the cause of the customers concern of No Forward Gear…
- 11006421Jul 24, 2024GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or…
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 7 | 16% |
| 2023 | 19 | 14% |
| 2022 | 32 | 26% |
| 2021 | 39 | 19% |
| 2020 | 10 | 23% |
| 2019 | 38 | 49% |
| 2018 | 19 | 23% |
| 2017 | 39 | 27% |
| 2016 | 45 | 20% |
| 2015 | 48 | 11% |
| 2014 | 5 | 8% |
| 2013 | 6 | 5% |
| 2012 | 5 | 5% |
| 2011 | 3 | 2% |
| 2010 | 1 | 1% |
| 2009 | 2 | 2% |
| 2008 | 7 | 3% |
| 2007 | 9 | 3% |
| 2006 | 2 | 9% |
| 2005 | 15 | 12% |
| 2004 | 14 | 7% |
| 2003 | 21 | 7% |
| 2002 | 23 | 8% |
| 2001 | 33 | 8% |
| 2000 | 12 | 4% |
| 1999 | 47 | 7% |
| 1998 | 19 | 9% |
| 1997 | 47 | 11% |
| 1996 | 40 | 11% |
| 1995 | 25 | 5% |
| 1994 | 14 | 2% |
| 1993 | 11 | 2% |
| 1992 | 6 | 3% |
| 1991 | 9 | 17% |
| 1990 | 7 | 13% |
| 1989 | 5 | 8% |
| 1988 | 3 | 10% |
| 1987 | 1 | 6% |
| 1985 | 2 | 22% |
Other parts of the 2017 Chevrolet Suburban
44 complaintsEngine
26 complaintsElectrical system
21 complaintsOther or unknown
18 complaintsFuel system
6 complaintsSteering
6 complaintsVehicle speed control
6 complaintsExterior lighting
5 complaintsAir bags
4 complaintsElectronic stability control
3 complaintsForward collision avoidance
2 complaintsSuspension
2 complaints
← All problems reported for the 2017 Chevrolet Suburban
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology