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EquipmentPart report

2018 Chrysler Pacifica Equipment Problems

Complaints
6about this part
Share
1%of 889 total for the year
Median mileage
47,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the equipment of the 2018 Chrysler Pacifica, 1% of the 889 complaints for this model year. Where a mileage was given, the median is 47,000 miles. 3 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“There have been no map updates to the built-in GPS navigation system in two years. With constantly changing roads, regular map updates are vital. The lack of map updates is a dangerous safety issue, as the built-in GPS navigation system cannot be relied upon. I have monitored the official Chrysler source for map updates, and there have been none. Numerous telephone calls to Chrysler have confirmed that there are no map updates available, and no prediction as to when or if such updates will ever be available.”

NHTSA complaint #11269411, filed 2019-10, 14,000 miles

“The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the back-over prevention camera image remained displayed on the radio display screen. The cause of the failure was not yet been determined. The local dealer was contacted and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V886000 (BACK OVER PREVENTION, EQUIPMENT). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.”

NHTSA complaint #11657227, filed 2025-04, 80,000 miles

“The contact owns a 2018 Chrysler Pacifica. The contact stated while attempting to park the vehicle, the back over prevention camera failed to display an image on the screen. The contact also stated that the rearview image would remain on the radio display. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with the radio software needing to be updated. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V886000 (Back Over Prevention, Equipment). …”

NHTSA complaint #11423921, filed 2021-07, 800 miles

“The contact owns a 2018 Chrysler Pacifica. The contact stated that the Back Over Prevention screen image remained on the display screen for approximately 30 seconds after shifting the vehicle out of reverse(R). The contact stated that the image distracted him while driving. The contact had taken the vehicle to the dealer however, the mechanic was unable to duplicate the failure. The manufacturer was not notified of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 19V886000 (Back Over Prevention, Equipment) however, the VIN was not included in the recall. …”

NHTSA complaint #11471141, filed 2022-06, 96,000 miles

Related recalls

Related service bulletins

Equipment: other model years

YearComplaintsShare of year
201861%
201791%
200811%
200661%
200530%
2004152%

Other parts of the 2018 Chrysler Pacifica

Engine
378 complaintsElectrical system
290 complaintsSteering
185 complaintsTransmission and drivetrain
157 complaintsOther or unknown
114 complaintsFuel system
48 complaintsElectronic stability control
37 complaintsVehicle speed control
35 complaintsBrakes
31 complaintsSuspension
20 complaintsBody and structure
19 complaintsForward collision avoidance
15 complaints

← All problems reported for the 2018 Chrysler Pacifica

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology