2014 Chrysler Town And Country Problems
Compared with other Chrysler Town And Country years
Typical for this model
50/100 1.0× a typical year · 50 = typical
- Complaint rate is 1.0× that of a typical Chrysler Town And Country year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 158 of its 636 complaints were filed by the end of 2016.
- Most reported problem: Engine stalls or shuts off while driving (125 complaints, median 62,730 mi).
- 4 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Nearby years with fewer complaints than typical and no open NHTSA investigation: 2015, 2016
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 636filed with NHTSA
- Median mileage
- 66,500miles, 390 complaints with mileage
- Recalls
- 4campaigns on record
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
- NHTSA crash rating
- 4 / 5stars overall
- EPA fuel economy
- 20 mpgcombined, 3.6L 6-cyl FWD · 17 city / 25 hwy
Sources: NHTSA records for the 2014 Chrysler Town And Country (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
What owners report
Owners of the 2014 Town and Country most often write about two things: the front-seat active head restraints releasing without a crash, often while the van is parked, and the plastic oil filter housing/adapter cracking and leaking oil. Repeated stalling or a sudden loss of power while driving, and power sliding doors that fail to latch in hot weather, also come up regularly in complaints. Mileage at the time of these reports varies widely, from under 50,000 to well past 150,000 miles.
- Seats
Front headrest releases without a crash
- 106 complaints (17%)
- median 83,500 mi at 6.4 yrs old (56 state mileage)
- 18 mention a crash, fire or injury
- owner-quoted repair $800 (median of 5 quotes)
- filed 2015–2026
Owners describe the head restraint on the driver's or passenger's front seat moving sharply forward on its own, in some cases while the van was parked and unoccupied and in others while it was being driven. Many say the internal plastic retainers broke, leaving the headrest stuck forward and unable to be reset. Complaints mention the part being expensive to replace out of warranty, and a service bulletin describes inspection and reset of the active head restraint when no parts are broken or electrical fault is present. Reported from about 40,000 to 165,000 miles, on vans of various ages and in both parked and moving situations.
What to check: Sit in both front seats and push the headrest gently; it should sit flush and feel firm, not loose or tilted forward. Ask whether either head restraint has already been replaced, and keep the reset procedure in mind if one moves.
2 excerpts from owner complaints in NHTSA records
“My 8 year old son leaned with his hand on the back of the driver side head rest. The head rest released shooting forward. Upon trying to reset the headrest I noticed the plastic piece needed to hold the spring mount to lock it was broke thus not allowing me to reset the headrest. The car was parked and off while this happened.”
NHTSA complaint #11338858, filed 2020-07, 50,000 miles“The passenger active head rest exploded forward while I was driving. I had just dropped my wife off and was headed down the road and a loud boom happened and I looked over and saw the head rest sticking forward from the rest of the piece. If my wife was still in the vehicle it would have struck her in the head.”
NHTSA complaint #11365487, filed 2020-10, 88,200 miles - Electrical system
Engine stalls or shuts off while driving
- 125 complaints (20%)
- median 62,730 mi at 4.8 yrs old (86 state mileage)
- 4 mention a crash, fire or injury
- owner-quoted repair $1,000 (median of 7 quotes)
- filed 2014–2025
Owners describe the engine shutting off at speed, at stops, or over bumps, sometimes with no warning light, then restarting after the van is turned off and back on. Several report losing power steering and power brakes when it happens. Complaints mention the dealer being unable to reproduce the problem, and some point to a control module or wiring as the cause. Reported from about 46,000 to 140,000 miles, at both low speeds and highway speeds.
What to check: Ask whether the van has ever stalled or needed a restart, and whether any module, harness or battery sensor work has been done. A scan for stored codes and a check of the battery and charging system can be worthwhile.
2 excerpts from owner complaints in NHTSA records
“On 1/17/21, the van engine stalled while I was driving on a freeway. This caused loss of power steering and power brakes. I coasted to stop on side of road, waited a bit, and restarted the van. It drove for aout 3 miles when the same thing happened. Problem appears intermittent since it hasn't happened when I brielfy drove the car on 1/18 and 1/19. Dealer is saying they can't find anything wrong with car (took car in to dealer on 1/20)”
NHTSA complaint #11389031, filed 2021-01, 120,000 miles“My car is just shutting off while going 60mph on the highway. Just shuts off while in park, remote start, driving. Will do it at 20mph, will do it at 60mph. Once it shuts off, I loose power steering.”
NHTSA complaint #11298060, filed 2020-01, 46,000 miles - Engine
Oil filter housing/adapter crack and oil leak
- 46 complaints (7%)
- median 90,000 mi at 5.5 yrs old (35 state mileage)
- 2 mention a crash, fire or injury
- filed 2016–2025
Owners report oil on the driveway or a burning oil smell and find the plastic oil filter housing or adapter cracked, with oil coating the engine. Several say the dealer confirmed the part needed replacement but that it was backordered for weeks or months. Complaints also mention oil consumption and related leaks, and service bulletins address the oil filter adapter and oil leak/consumption complaints. Mostly reported between about 60,000 and 140,000 miles, often noticed shortly after an oil change or on the driveway.
What to check: Look under the van and at the top of the engine near the oil filter for fresh oil residue, and check the oil level. Ask whether the oil filter adapter or housing has been replaced and whether any leak was repaired.
2 excerpts from owner complaints in NHTSA records
“I am having a cylinder 2 misfire with 90k miles on vehicle. Vehicle is clearly missing at idle with heavy shaking and strong odor of exhaust fumes. I have replaced spark plugs and new ignition coils with no changes. I have also replaced the oil filter housing that had a severe leak before this problem.”
NHTSA complaint #11412961, filed 2021-04, 90,000 miles“The oil pump coolant line and housing needs to be replaced - costing about $1k for parts and labor. The van only has 115k miles and has been well-maintained. I heard from both the auto repair shop and the dealer that this is a known issue among many other vans and that the parts are on backorder for 2 months (about 15k needed). It's not just me having this issue but thousands. A recall should be in effect.”
NHTSA complaint #11400394, filed 2021-03, 115,000 miles - Body and structure
Power sliding door will not latch, worse in heat
- 88 complaints (14%)
- median 75,100 mi at 5.5 yrs old (42 state mileage)
- 4 mention a crash, fire or injury
- owner-quoted repair $1,100 (median of 6 quotes)
- filed 2014–2025
Owners report that a power sliding door keeps trying to latch, chimes, and shows the door-open light, especially on hot days or after hitting a bump, and at times opens on its own while driving. Some say they have to push the door closed by hand. Complaints describe dealers not resolving the problem and owners finding many similar reports online. Often reported between about 40,000 and 120,000 miles, mostly in warm weather above roughly 70 degrees.
What to check: On a warm day, open and close each power sliding door several times and listen for repeated latching or chiming, and check that it sits flush. Ask whether the door latch or wiring has been repaired.
2 excerpts from owner complaints in NHTSA records
“The sliding door on the driver's slide does not fully close. It leaves a gap at the rear of the door. I have to manually push the door to get it to latch. I have started driving not realizing the door is not fully closed. In online forums I hear that many others are experiencing a similar issue with this make/model car.”
NHTSA complaint #11404039, filed 2021-03, 110,000 miles“My wife and I purchased this vehicle in february of 2016. At that time, everything was fully functional and working correctly. It wasn't until the weather warmed up (started approximately in april of 2016) that we noticed that the driver's side passenger door would not close properly, while stationary nor while in motion at times. This happens any time, but it particularly happens when the weather is above 75 degrees. The door has a problem latching closed completely. …”
NHTSA complaint #11343029, filed 2020-08, 40,000 miles - Engine
Misfire and rough running from cylinder head
- 41 complaints (6%)
- median 87,402 mi at 6.0 yrs old (31 state mileage)
- 1 mention a crash, fire or injury
- owner-quoted repair $2,000 (median of 5 quotes)
- filed 2014–2024
Owners describe a misfire code, rough idle, shaking and loss of power, sometimes with a ticking noise, that persists after spark plugs, coils or other parts are replaced. Several complaints say a cylinder head was found cracked or at fault. Owners note that an extended warranty covered earlier model years for this issue but not the 2014. Mostly reported between about 55,000 and 130,000 miles.
What to check: Ask whether the check engine light has come on and whether any misfire codes were stored or cleared. A pre-purchase scan for stored and pending codes, plus a listen for ticking at idle, can help.
2 excerpts from owner complaints in NHTSA records
“The engine in my Chrysler town & country minivan, 3,6l engine, developed a serious miss causing power loss and violent vibration when trying to accelerate. It has been determined to be a missfire in cylinder #2. By testing, it is determined to be a faulty designed left cylinder head. Chrysler has extended the warranty for this problem on all 2011 to 2013 vehicles with the 3.6l engine, but not my 2014 (yet). Help, please.”
NHTSA complaint #11405349, filed 2021-03, 128,000 miles“My vehicle has a ticking problem (lifter) for over 8 months. I need to get it fixed and no one works on the engine. Only the dealer. Secondly, my engine light comes on for the thermostat gauge.”
NHTSA complaint #11395567, filed 2021-02, 80,000 miles
Buying note. Check the front head restraints, look for oil leaks around the filter housing, and scan for stored codes before buying. Ask for service records on door latch repairs and any engine or module work.
Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.
NHTSA recorded 636 consumer complaints for the 2014 Chrysler Town And Country. 390 of the complaints include a mileage, and 31% of those were filed for vehicles with under 50,000 miles; the median is 66,500 miles. Of all complaints, 20 involved a crash, 16 a fire, 44 an injury, according to the filers. NHTSA lists 4 recall campaigns and 258 technical service bulletins for this model year. Compared with the other 8 Chrysler Town And Country model years that have at least 25 complaints and are old enough to compare, this one scores 50 out of 100, where 50 is a typical year for the model (typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system215 34%
- Engine151 24%
- Seats94 15%
- Other or unknown89 14%
- Air bags76 12%
- Transmission and drivetrain51 8.0%
- Body and structure36 5.7%
- Brakes30 4.7%
- Steering22 3.5%
Also reported: Seat belts (15), Fuel system (14), Vehicle speed control (13), Exterior lighting (10), Wheels (10), Electronic stability control (9), Tires (8), Lane departure (5), Latches, locks and linkages (4), Engine cooling (3), Suspension (3), Equipment (2), Back-over prevention (rear camera) (1).
Example complaints
Electrical system: “I was driving about 45 MPH on a main roadway in ohio while on vacation. Suddenly, the vehicle went completely dead and stalled. All displays went black. I had no steering and limited braking ability. I was able to leave the roadway safely. Then, I put the vehicle in park. I was able to restart the vehicle, and drive back to our vacation home without issue.”
NHTSA complaint #11222533, filed 2019-06, 15 milesEngine: “A few weeks after getting my oil changed I was driving when the check engine light came on. I took it to auto zone and ran a diagnostic on the vehicle. The result was a code p0520 which indicates a fault in the engine oil pressure sensor/switch electrical circuit for a predetermined period of time. Most likely solution is to replace the oil pressure switch.”
NHTSA complaint #11340007, filed 2020-07, 56,620 milesSeats: “Both driver side and passenger side headrests have spontaneously deployed within a 6 month period. This is due to a flawed design by Chrysler engineering (used plastic clips to constrain strong spring loaded actuators in the headrest). The driver side deployed while I was driving, hitting me in the back of the head and distracting me in traffic!”
NHTSA complaint #11300327, filed 2020-01, 110,000 milesOther or unknown: “On march 12, 2019 my van burst into flames while parked in my driveway. The van was a total loss and my vw which was parked in front of the van was deemed to be a total loss by the insurance company. There was also extensive damage done to the front wall of my home and landscaping. The van had been driven locally approximately three hours prior to the fire.”
NHTSA complaint #11348492, filed 2020-08, 120,000 milesMileage when problems were reported
31% of the 390 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 40,000 and 95,000 miles.
Complaints by year filed
Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2014 Chrysler Town And Country. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Town And Country · VAN FWD | ★★★★☆ | 4 / 4 | 5 | 5 | 4 · 16.4% risk |
Neighbouring years: 2013: same overall rating; 2015: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2014 Chrysler Town And Country version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Town and Country FWD | 3.6L 6-cyl | 6-speed automatic | 17 | 25 | 20 | $3,350 |
| Town and Country FWD | 3.6L 6-cyl · flex-fuel | 6-speed automatic | 17 | 25 | 20 | $3,350 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 25V876000Dec 17, 2025Equipment adaptive/mobility › Wheelchair restraints/securement › Latch/anchor ›Covers: Chrysler Town And Country 2011–2015, Dodge Grand Caravan 2010–2020, Chrysler Pacifica 2017–2025 +10 more
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with…
- 17V824000Dec 21, 2017EquipmentCovers: Chrysler Town And Country 2014–2016, Ram 2500 2013–2018, 3500 2013–2018 +20 more
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at…
- 14V632000Oct 8, 2014Tires › Pressure monitoring and regulating systemsCovers: Chrysler Town And Country 2014, Jeep Wrangler 2014, Dodge Grand Caravan 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured March 20, 2014, to April 22, 2014, and 2014 Jeep Wrangler vehicles manufactured March 21, 2014, to April 22, 2014. Due…
- 14V234000May 7, 2014Electrical systemCovers: Chrysler Town And Country 2010–2014, Dodge Grand Caravan 2010–2014
Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window…
Recall details for the 2014 Chrysler Town And Country → · Check a VIN at nhtsa.gov/recalls
NHTSA investigations
- PE20012Interior Vehicle FireClosed · Aug 6, 2020
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 258 on record; the latest 10 are shown.
- 11025727Nov 18, 2025Brakes. Pad kit - rear disc brake, front disc brake
- 11025724Nov 17, 2025Brakes. Pad kit - rear disc brake, front disc brake
- 11010954Nov 27, 2024Seats. Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.
- 10251783Jan 10, 2024Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs)…
- 10248517Sep 20, 2023Equipment. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10244356Sep 20, 2023Suspension. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10248509Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring…
- 10244348Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring…
- 10243209Aug 30, 2023Equipment. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
- 10243208Aug 30, 2023Equipment. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
Other model years of the Chrysler Town And Country
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2016 | 527 | 70,000 | 5 | 4 | 20 | 28 · Fewer | Falling |
| 2015 | 383 | 68,750 | 4 | 4 | 20 | 13 · Fewer | Falling |
| 2014 | 636 | 66,500 | 4 | 4 | 20 | 50 · Typical | Falling |
| 2013 | 681 | 65,000 | 4 | 4 | 20 | 62 · Typical | Falling |
| 2012 | 634 | 70,000 | 5 | 4 | 20 | 46 · Typical | Falling |
| 2011 | 773 | 67,800 | 3 | — | 20 | 39 · Typical | Falling |
| 2010 | 1,556 | 74,000 | 5 | — | 19 | 79 · More | Falling |
| 2009 | 707 | 75,000 | 6 | — | 19 | 50 · Typical | Falling |
| 2008 | 1,939 | 70,000 | 7 | — | 19 | 91 · More | Falling |
| 2007 | 219 | 69,482 | 0 | — | 19 | Not compared (before 2008) | Falling |
| 2006 | 431 | 66,000 | 2 | — | 19 | Not compared (before 2008) | Falling |
| 2005 | 857 | 65,000 | 4 | — | — | Not compared (before 2008) | Falling |
| 2004 | 167 | 71,000 | 1 | — | 19 | Not compared (before 2008) | Falling |
| 2003 | 245 | 60,000 | 2 | — | 20 | Not compared (before 2008) | Rising |
| 2002 | 404 | 54,750 | 4 | — | 19 | Not compared (before 2008) | Falling |
| 2001 | 462 | 65,049 | 2 | — | 18 | Not compared (before 2008) | Falling |
| 2000 | 306 | 80,000 | 2 | — | 18 | Not compared (before 2008) | Stable |
| 1999 | 362 | 88,800 | 4 | — | 18 | Not compared (before 2008) | Rising |
| 1998 | 296 | 97,000 | 5 | — | 18 | Not compared (before 2008) | Stable |
| 1997 | 388 | 97,000 | 5 | — | 18 | Not compared (before 2008) | Stable |
| 1996 | 938 | 94,000 | 7 | — | 18 | Not compared (before 2008) | Stable |
| 1995 | 58 | 125,650 | 1 | — | 17 | Not compared (before 2008) | Stable |
| 1994 | 154 | 146,600 | 4 | — | 17 | Not compared (before 2008) | Stable |
| 1993 | 214 | 125,000 | 8 | — | 18 | Not compared (before 2008) | Rising |
| 1992 | 135 | 119,969 | 8 | — | 18 | Not compared (before 2008) | Falling |
| 1991 | 25 | 120,000 | 8 | — | 18 | Not compared (before 2008) | Stable |
| 1990 | 13 | 175,000 | 1 | — | 18 | — | Not enough data |
All Chrysler Town And Country model years · Best and worst years by complaints
Frequently asked questions
What are the most common problems with the 2014 Chrysler Town And Country?
Owners of the 2014 Town and Country most often write about two things: the front-seat active head restraints releasing without a crash, often while the van is parked, and the plastic oil filter housing/adapter cracking and leaking oil. The issues reported most often: Front headrest releases without a crash; Engine stalls or shuts off while driving; Oil filter housing/adapter crack and oil leak.
How many NHTSA complaints does the 2014 Chrysler Town And Country have?
NHTSA recorded 636 consumer complaints for the 2014 Chrysler Town And Country as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2014 Chrysler Town And Country is reported most often?
Electrical system is named most often, in 215 complaints (34% of the total), followed by engine with 151.
Has the 2014 Chrysler Town And Country been recalled?
NHTSA lists 4 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2014 Chrysler Town And Country do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2014 Chrysler Town And Country 4 out of 5 stars overall. Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2014 Chrysler Town And Country get?
The EPA rates the 2014 Chrysler Town And Country (Town and Country, 3.6L 6-cyl) at 20 mpg combined, 17 city and 25 highway, with an estimated annual fuel cost of $3,350 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2014 Chrysler Town And Country reported?
Among the 390 complaints that include a mileage, the median is 66,500 miles and the middle half falls between 40,000 and 95,000 miles; 31% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.