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EquipmentPart report

2018 Ford Fusion Equipment Problems

Complaints
2about this part
Share
0%of 444 total for the year
Median mileage
60,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 2 complaints about the equipment of the 2018 Ford Fusion, 0% of the 444 complaints for this model year. Where a mileage was given, the median is 60,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The contact owns a 2018 Ford Fusion. The contact stated that while driving the infotainment touch screen went black with no warning. The contact stated that the rearview camera and hands-free feature were inoperable. The vehicle was taken to a dealer where the failure was diagnosed with a failed Accessory Protocol Interface Module (APIM). The contact stated the APIM was not communicating with the vehicle. The APIM needed to be replaced. The contact stated that the vehicle was not been repaired due to the cost. …”

NHTSA complaint #11460802, filed 2022-04, 60,000 miles

“Android Auto is incredibly unresponsive to user input. Using a Moto G Power cell phone (~2 years old...no performance issues when not using Android Auto), the screen lags for 5-10 seconds between inputs, requiring the user to make many attempts to press the cars Ford Sync 3 Infotainment screen. This is forces the user to take their eyes off the road for way longer than is safe. The quality of Google and Android Auto is considerably worse than Ford's native Sync 3 system...frankly Android Auto is dangerous. …”

NHTSA complaint #11511954, filed 2023-03

Related service bulletins

Equipment: other model years

YearComplaintsShare of year
201820%
201710%
201510%
201440%
201380%
201260%
201160%
2010170%
200920%
200840%
200750%
2006101%

Other parts of the 2018 Ford Fusion

Engine
206 complaints
Transmission and drivetrain
107 complaints
Engine cooling
88 complaints
Other or unknown
48 complaints
Fuel system
30 complaints
Electrical system
26 complaints
Steering
19 complaints
Wheels
11 complaints
Back-over prevention (rear camera)
8 complaints
Brakes
6 complaints
Air bags
5 complaints
Seat belts
5 complaints

← All problems reported for the 2018 Ford Fusion

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology