2018 Ford Fusion Electrical system Problems
- Complaints
- 26about this part
- Share
- 6%of 443 total for the year
- Median mileage
- 40,563miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 26 complaints about the electrical system of the 2018 Ford Fusion, 6% of the 443 complaints for this model year. Where a mileage was given, the median is 40,563 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Got told by a co-worker yesterday that my trunk was open which was strange since I had my keys laying on my desk with nothing on top of them. I didn't think much of it until today until I parked my car after getting off work and my trunk opened again on its' own. I didn't press the button and there wasn't anything sitting on top of it but I could hear the latch constantly making a noise as if the latch was opening for the trunk. My keys were sitting in my cup holder at that time. …”
NHTSA complaint #11390429, filed 2021-01, 27,000 miles“While stopped at a intersection for a red light the car completely died. I couldn't turn on the emergency flashers, roll down windows or unlock doors. Everything was dead. I was idling at the stop light when this happened.”
NHTSA complaint #11182876, filed 2019-02, 1,868 miles“At a rent-a-car facility in absecon, nj, customer returned the vehicle complaining that the vehicle would not stay locked. Car was parked, no doors were ajar (rental agent made sure of it), locked vehicle, and tried the handles. Found after one or two pumps on any handle the vehicle would unlock itself. Even tried to lock with the eject key in the fob itself and the same result occurred. Checked back log on vehicle for key code on the driver door to find no such code available. This may be an electrical/fuse issue regarding the door lock actuators.”
NHTSA complaint #11315596, filed 2020-03, 37,000 miles“When I stop to get fuel/gas for my car, I am unable to turn the ignition off because if I do, the car will not restart immediately or at all. There is also a jerking motion immediately after fueling and while driving. There is a wailing noise immediately proceeding the car shutting down. The check engine light is on.”
NHTSA complaint #11500270, filed 2023-01“On 4 occasions, the car has shut off while moving and in traffic. A dashboard message appears, saying full accessory mode . After coming to a stop, the car will immediately restart. My obd reader shows no error codes. The car has 18,000 miles on it and this problem occurs randomly. It happened first when the car was a few weeks old. I took it to dealer and they found no problem. Ot has happened 3 times since then. This problem has been reported at least 15 times on the ford fusion sport forum.”
NHTSA complaint #11640978, filed 2025-02Related service bulletins
- 11029052Feb 24, 2026Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing…
- 11025837Nov 26, 2025This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns…
- 11025611Nov 12, 2025Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022…
- 10241627Aug 2, 2023In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it…
- 10217028Jul 29, 2022Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÃÂÃÂÃÂî/LincolnWayÃÂÃÂÃÂî app indicating Vehicle Has Entered Deep Sleep Mode…
- 10214832Jun 21, 2022Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup…
- 10214758Jun 21, 2022Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX…
- 10212957May 24, 2022Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln…
- 10211709May 2, 2022Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV)…
- 10205694Dec 23, 2021Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 38 | 21% |
| 2019 | 36 | 11% |
| 2018 | 26 | 6% |
| 2017 | 125 | 11% |
| 2016 | 150 | 9% |
| 2015 | 102 | 10% |
| 2014 | 162 | 12% |
| 2013 | 160 | 9% |
| 2012 | 164 | 7% |
| 2011 | 203 | 7% |
| 2010 | 324 | 6% |
| 2009 | 23 | 2% |
| 2008 | 28 | 2% |
| 2007 | 55 | 5% |
| 2006 | 71 | 10% |
Other parts of the 2018 Ford Fusion
205 complaintsTransmission and drivetrain
107 complaintsEngine cooling
88 complaintsOther or unknown
48 complaintsFuel system
30 complaintsSteering
19 complaintsWheels
11 complaintsBack-over prevention (rear camera)
8 complaintsBrakes
6 complaintsAir bags
5 complaintsSeat belts
5 complaintsVehicle speed control
5 complaints
← All problems reported for the 2018 Ford Fusion
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology