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Electrical systemPart report

2020 Ford Fusion Electrical system Problems

Complaints
38about this part
Share
21%of 184 total for the year
Median mileage
4,051miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 38 complaints about the electrical system of the 2020 Ford Fusion, 21% of the 184 complaints for this model year. Where a mileage was given, the median is 4,051 miles. 2 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The touchscreen display is not working. It turned completely black. I cannot change the radio station. I shut off my car and turned it back on and it is still not working had to hard reset the system car also shifts hard in and out of park and reverse, makes a clunking sound and shifts hard in first and second”

NHTSA complaint #11383303, filed 2020-12, 17,500 miles

“Battery drains very quickly and needs to be jump-started repeatedly, which has risks to safety and equipment. A new battery was installed earlier this month and it has already drained also. This is a fleet vehicle.”

NHTSA complaint #11395771, filed 2021-02, 2,000 miles

“The entire media display gets stuck off or will freeze up, when I place the vehicle in reverse the rear camera comes on but parking assist, the rear sensors and cross traffic sensors won't work. Once I place the car in drive the display will either stay all blue or shut completely off. I cannot adjust the climate control, use GPS, or use the media. …”

NHTSA complaint #11585519, filed 2024-04

“I am the second owner on my Ford fusion 2020 SE all-wheel-drive I got the car at 21,000 I had warranty since I had the warranty. I've been going for this power training code and having them check my car out all the time they always say there's nothing wrong with it. It's just the code is being erased so by the time my warranty went out all these problems are coming up and now they could find those problems I've been inquiring about”

NHTSA complaint #11709990, filed 2026-01

“the first time the incident happened I was driving home from work, i took and a turn and lost power, the car indicated a message that read Auto StartStop Shift to P, then restart Engine. I tried starting my car a few times and it turned on. A week later I was driving on the highway and it happend. I pulled over and same thing. I took it to a Ford dealership and they couldn't replicate the problem.”

NHTSA complaint #11540585, filed 2023-08

Related recalls

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
20203821%
20193611%
2018266%
201712511%
20161509%
201510210%
201416212%
20131609%
20121647%
20112037%
20103246%
2009232%
2008282%
2007555%
20067110%

Other parts of the 2020 Ford Fusion

Transmission and drivetrain
67 complaintsEngine
52 complaintsOther or unknown
29 complaintsFuel system
12 complaintsSteering
12 complaintsBrakes
10 complaintsForward collision avoidance
9 complaintsEngine cooling
7 complaintsBody and structure
5 complaintsSuspension
5 complaintsAir bags
4 complaintsVehicle speed control
4 complaints

← All problems reported for the 2020 Ford Fusion

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology