2020 Ford Fusion Suspension Problems
- Complaints
- 5about this part
- Share
- 3%of 185 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the suspension of the 2020 Ford Fusion, 3% of the 185 complaints for this model year. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The manufacturer is using the wrong material for the parts on my car. Currently, the right-side lower control bushing is bulging out because a steel bushing was used instead of the aluminum one specified on the website. This issue is causing my car to pull to the right, making steering difficult. I've also experienced the same problem on the left side in the past. I request a recall to fix this and ensure the safety of all drivers on the road.”
NHTSA complaint #11644204, filed 2025-02“Vehicle Make/Model/Year: Ford Fusion, 20XX (replace with your year) Component Affected: Suspension – lower control arm bushing or mount Summary of the problem: I am reporting a recurring and well-known issue with the lower control arm bushings on Ford Fusion models from 2013 and newer. In my case, the bushing wore prematurely, causing a clunking or cranking noise when turning, especially at low speeds. The bushing or bolt appears to shift even when torqued properly. This problem has been acknowledged by many other owners as well. Safety risk: This affects the vehicle’s handling and stability. …”
NHTSA complaint #11675220, filed 2025-07“While turning into a parking lot the lower control arm snapped (broke in half, approximately). The picture I sent is of a front lower control arm, however it is not a picture of the actual control arm that broke. After it broke, the car was forced into a sharp left turn, resulting in the car crashing into a telephone pole. The pole was not damaged but there was damage to the car.”
NHTSA complaint #11732267, filed 2026-04Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 5 | 3% |
| 2019 | 2 | 1% |
| 2018 | 2 | 0% |
| 2017 | 6 | 1% |
| 2016 | 8 | 0% |
| 2015 | 8 | 1% |
| 2014 | 18 | 1% |
| 2013 | 11 | 1% |
| 2012 | 36 | 1% |
| 2011 | 29 | 1% |
| 2010 | 34 | 1% |
| 2009 | 6 | 1% |
| 2008 | 6 | 0% |
| 2007 | 9 | 1% |
| 2006 | 11 | 2% |
Other parts of the 2020 Ford Fusion
67 complaintsEngine
53 complaintsElectrical system
38 complaintsOther or unknown
29 complaintsFuel system
13 complaintsSteering
12 complaintsBrakes
10 complaintsForward collision avoidance
9 complaintsEngine cooling
7 complaintsBody and structure
5 complaintsAir bags
4 complaintsVehicle speed control
4 complaints
← All problems reported for the 2020 Ford Fusion
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology