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Body and structurePart report

2020 Ford Fusion Body and structure Problems

Complaints
5about this part
Share
3%of 184 total for the year
Median mileage
4,051miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 5 complaints about the body and structure of the 2020 Ford Fusion, 3% of the 184 complaints for this model year. Where a mileage was given, the median is 4,051 miles. 1 a fire, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I purchased this vehicle on Mar 4 2020 at Al Spitzer Ford in Cuyahoga Falls, OH with only 11,800 miles.I am getting the run around with their service department. The vehicle does not have a hoodliner insulator installed. It's needed to control temperature, protect paint and reduce engine fires. This is Ford's way along with the dealership to cut costs. The vehicle is covered under warranty and is metallic black which will attract the heat”

NHTSA complaint #11463957, filed 2022-05

“I am reporting a life-threatening incident involving my 2020 Ford Fusion PHEV. On December 5, 2025, while my wife was driving on a public street, the vehicle suffered a sudden, complete engine failure followed by smoke and fire originating from the high-voltage battery pack in the trunk. There were no prior warning signs or dashboard alerts before the incident. This vehicle was sold via IAAI auction in September 2023 without disclosing the active, critical safety recall (NHTSA 23V440 / Ford 23S33) issued in June 2023. This non-disclosure placed my family in extreme danger. …”

NHTSA complaint #11725471, filed 2026-03

“On hot days the Forward Collision will show as unavailable, but there is no notification saying when it will be available again. This is dangerous in that a safety feature on the vehicle is unavailable when it is hot outside and has been sitting in the sun. Outer door panel skins are becoming unattached from the door frame, which could cause an issue if the skin fails elsewhere that it would be totally unattached to the door frame and fall off when driving. …”

NHTSA complaint #11555899, filed 2023-11

“Water is leaking into the trunk of our vehicle through the tail light assembly and soaking all the electrical wiring in the base of the trunk. The wheel well is becoming flooded with water. All the wiring going in and out of the trunk is soaking wet. If you Google this issue. Other Ford Fusion owners with older model vehicles and the same tail light assembly are having the exact same issue where water is coming into the trunk from the tail light assembly. …”

NHTSA complaint #11494404, filed 2022-11

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
202053%
201921%
201831%
201761%
2016503%
2015323%
2014746%
20131649%
2012994%
2011612%
2010872%
2009424%
2008826%
2007737%
20067410%

Other parts of the 2020 Ford Fusion

Transmission and drivetrain
67 complaints
Engine
52 complaints
Electrical system
38 complaints
Other or unknown
29 complaints
Fuel system
12 complaints
Steering
12 complaints
Brakes
10 complaints
Forward collision avoidance
9 complaints
Engine cooling
7 complaints
Suspension
5 complaints
Air bags
4 complaints
Vehicle speed control
4 complaints

← All problems reported for the 2020 Ford Fusion

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology