Skip to content
Transmission and drivetrainPart report

2020 Ford Fusion Transmission and drivetrain Problems

Complaints
67about this part
Share
36%of 185 total for the year
Median mileage
77,064miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 67 complaints about the transmission and drivetrain of the 2020 Ford Fusion, 36% of the 185 complaints for this model year. Where a mileage was given, the median is 77,064 miles. 1 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The touchscreen display is not working. It turned completely black. I cannot change the radio station. I shut off my car and turned it back on and it is still not working had to hard reset the system car also shifts hard in and out of park and reverse, makes a clunking sound and shifts hard in first and second”

NHTSA complaint #11383303, filed 2020-12, 17,500 miles

“This makes the third time the transmission had to be redone and I have only 95.000 miles on it the first time was about 2months after I purchased the car brand new in December 2020 and each time the transmission gets repaired it cost more and more and they tell me that it need other stuff with it that needs to be replaced nothing in the dash showed failure to any thing”

NHTSA complaint #11690227, filed 2025-09

“I have had this car for 6 years and the transmission has gone out on top of the purge valve, I have seen many people have the same issues with this model and year of this car. THIS NEEDS TO BE ADRESSED. I also see that there is a lawsuit against this issue with the transmission model 6F35”

NHTSA complaint #11735599, filed 2026-05

“I am the second owner on my Ford fusion 2020 SE all-wheel-drive I got the car at 21,000 I had warranty since I had the warranty. I've been going for this power training code and having them check my car out all the time they always say there's nothing wrong with it. It's just the code is being erased so by the time my warranty went out all these problems are coming up and now they could find those problems I've been inquiring about”

NHTSA complaint #11709990, filed 2026-01

“When these problems started it was only 6 months after purchase and I was already having issues with power train malfunctions and it didnt want to switch gears. I purchased this at roughly 47,000 miles and it didnt make it to 70,000 miles before I ultimately decided it was not the safe vehicle that was advertised to my family and I. It was taken to the dealership over 3 times in under a year and for some reason the problem never got resolved. …”

NHTSA complaint #11705924, filed 2025-12

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
20206736%
20196922%
201810724%
201731428%
201631119%
201514515%
201423618%
201328116%
20121586%
201126810%
201089417%
2009202%
2008473%
2007747%
200615021%

Other parts of the 2020 Ford Fusion

Engine
53 complaintsElectrical system
38 complaintsOther or unknown
29 complaintsFuel system
13 complaintsSteering
12 complaintsBrakes
10 complaintsForward collision avoidance
9 complaintsEngine cooling
7 complaintsBody and structure
5 complaintsSuspension
5 complaintsAir bags
4 complaintsVehicle speed control
4 complaints

← All problems reported for the 2020 Ford Fusion

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology