2020 Ford Fusion Steering Problems
- Complaints
- 12about this part
- Share
- 6%of 185 total for the year
- Median mileage
- 81,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 12 complaints about the steering of the 2020 Ford Fusion, 6% of the 185 complaints for this model year. Where a mileage was given, the median is 81,000 miles. 3 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was backing out of my drive way when a shift system fault message appeared on my dashboard. When I went to change gears the rotary dial locked up and shifted to park. My safety as well as other people’s safety was put at risk because my car stopped in the middle of the street with little warning. My problem was confirmed by an independent service center with a obd scanner.”
NHTSA complaint #11753905, filed 2026-07“The manufacturer is using the wrong material for the parts on my car. Currently, the right-side lower control bushing is bulging out because a steel bushing was used instead of the aluminum one specified on the website. This issue is causing my car to pull to the right, making steering difficult. I've also experienced the same problem on the left side in the past. I request a recall to fix this and ensure the safety of all drivers on the road.”
NHTSA complaint #11644204, filed 2025-02“Randomly 'service advance trac', 'pre-collision assist not available', lane assist not available', power assist steering not available', hill assist not available', warning lights appear. When they do I completely lose power steering. Which is extremely dangerous while driving. Most the time I can turn off and restart the car and it goes away. However, now it has become more frequent and has started losing complete power of the car turning off while driving. I almost died on the interstate. …”
NHTSA complaint #11675920, filed 2025-07“While driving down the road I start getting warning lights about lane assist, adaptive cruise control, power steering and so forth not working. The steering wheel jerks hard out of my hands and the brakes will automatically apply. I’ve tried talking to the dealership I bought it from and I never get a response. They told me that ford bought it back from the original owner cause it was a great car but this seems to not be the case. Seems more like it’s because of its very dangerous drivability features. …”
NHTSA complaint #11695548, filed 2025-10“I’ve learned a while ago that the vehicle doesn’t have a working horn, I’ve replaced the fuse at least five times and it’s still not working. Yes the car was sold to me this way. Also I’ve been getting this warning to my ford app: “The Blind Spot Information System (BLIS)/Cross Traffic Alert (CTA) has detected a fault and may not function. What Should I Do? If either BLIND SPOT NOT AVAILABLE/SENSOR BLOCKED SEE MANUAL or CROSS TRAFFIC NOT AVAILABLE/SENSOR BLOCKED SEE MANUAL is in the information display, the system may not function. …”
NHTSA complaint #11740965, filed 2026-05Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 12 | 6% |
| 2019 | 7 | 2% |
| 2018 | 19 | 4% |
| 2017 | 52 | 5% |
| 2016 | 176 | 11% |
| 2015 | 163 | 16% |
| 2014 | 329 | 25% |
| 2013 | 389 | 22% |
| 2012 | 1,474 | 59% |
| 2011 | 1,436 | 51% |
| 2010 | 1,662 | 32% |
| 2009 | 16 | 2% |
| 2008 | 11 | 1% |
| 2007 | 21 | 2% |
| 2006 | 12 | 2% |
Other parts of the 2020 Ford Fusion
67 complaintsEngine
53 complaintsElectrical system
38 complaintsOther or unknown
29 complaintsFuel system
13 complaintsBrakes
10 complaintsForward collision avoidance
9 complaintsEngine cooling
7 complaintsBody and structure
5 complaintsSuspension
5 complaintsAir bags
4 complaintsVehicle speed control
4 complaints
← All problems reported for the 2020 Ford Fusion
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology