2012 Ford Fusion Steering Problems
- Complaints
- 1,474about this part
- Share
- 59%of 2,517 total for the year
- Median mileage
- 83,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 1,474 complaints about the steering of the 2012 Ford Fusion, 59% of the 2,517 complaints for this model year. Where a mileage was given, the median is 83,000 miles. 46 of these say a crash was involved and 2 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Loud creaking noise when turning the steering wheel at low speeds. It does not occur when it is cold outside, but occurs at temperature 70+. It get's really loud at temperatures near 80 degrees and above. I am concerned it will fail while driving. Exact same issue as others. When I took vehicle to Ford, it was cold and they said nothing was wrong.”
NHTSA complaint #11399336, filed 2021-03, 183,254 miles“There is currently a recall for the part I had to replace for $3000 under code 15s18, but for some reason, my vehicle was not covered under this recall though it is the exact problem described in the recall and other Ford fusions of the same timeframe are covered. I lost and regained control of steering for some time until it eventually stopped working altogether.”
NHTSA complaint #11413850, filed 2021-04, 96,000 miles“2012 Ford Fusion sel electronic power steering assist light comes on , loss of power steering, has happened several times in recent weeks ,has almost caused me to hit a pedestrian, I see this year make and model are affected and also from the plant the car was manufactured by on the recall list but my car and dealership says it's not covered.”
NHTSA complaint #11329153, filed 2020-06, 175,000 miles“My 2012 Ford Fusion's power steering system recently stopped working while driving to a friends house. Fortunately, I was able to park the car and no one was hurt. In checking for recalls, there are a number of 2012's with this recall but not my VIN number. I am really surprised and very frustrated that many cars are recalled, but not mine. Please advise!!”
NHTSA complaint #11339088, filed 2020-07, 92,000 miles“2012 Ford Fusion lost traction control and now lost all power steering. Dash states power steering assist fault. Usually if I turn car off then back on it will give power steering back. Today I did that about ten times and it still wouldn't give steering back. My car was stationary but driven home without power steering very carefully.”
NHTSA complaint #11377894, filed 2020-12, 180,000 milesRelated recalls
- 15V340000Jun 2, 2015Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011…Covers: Ford Fusion 2011–2012, Taurus 2011–2013, Flex 2011–2013 +4 more
Related service bulletins
- 10236689May 26, 2023Some 2010-2012 Fusion/Milan and 2011-2012 MKZ vehicles equipped with a 2.5L or 3.0L engine and electronic power assist steering (EPAS), a remanufactured replacement steering gear…
- 10095995Nov 17, 2016Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing…
- 10056026Nov 3, 2011Lincoln/ford: steering system senses, half front lower control arms/rearward is experiencing a higher friction condition and causing the instrument cluster stability/traction to…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 12 | 7% |
| 2019 | 7 | 2% |
| 2018 | 19 | 4% |
| 2017 | 52 | 5% |
| 2016 | 176 | 11% |
| 2015 | 163 | 16% |
| 2014 | 329 | 25% |
| 2013 | 389 | 22% |
| 2012 | 1,474 | 59% |
| 2011 | 1,435 | 51% |
| 2010 | 1,662 | 32% |
| 2009 | 16 | 2% |
| 2008 | 11 | 1% |
| 2007 | 21 | 2% |
| 2006 | 12 | 2% |
Other parts of the 2012 Ford Fusion
404 complaintsElectrical system
164 complaintsTransmission and drivetrain
158 complaintsOther or unknown
126 complaintsBrakes
113 complaintsEngine
111 complaintsBody and structure
99 complaintsVehicle speed control
86 complaintsElectronic stability control
80 complaintsFuel system
65 complaintsSuspension
36 complaintsWheels
28 complaints
← All problems reported for the 2012 Ford Fusion
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology