2012 Ford Fusion Suspension Problems
- Complaints
- 36about this part
- Share
- 1%of 2,517 total for the year
- Median mileage
- 89,700miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 36 complaints about the suspension of the 2012 Ford Fusion, 1% of the 2,517 complaints for this model year. Where a mileage was given, the median is 89,700 miles. 3 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“It was a chain-collision. The lexus in front of me slammed into an acura, and I slammed into the lexus at about 50mph. Severe damage to my car (it has been deemed a total loss by ins.) we were southbound on I-35 near the continental exit in dallas texas on sunday may 13 2018 at about 3pm.”
NHTSA complaint #11097003, filed 2018-05, 97,000 miles“October 14, 2015 replaced both front coil springs (broke near the top). I know that one or both of them broke when I was backing out of my driveway onto the street and turning the steering wheel to start down the street. That was the only time that I heard a loud noise like a spring breaking and started to hear a rubbing sound a short time later, which I was told was the broken spring rubbing against the tire.”
NHTSA complaint #11040420, filed 2017-10, 42,683 miles“When I was decelerating the car would vibrate. Only happened in town, not on highway. I was told I had to replace the driveshaft and left spring, which was broken!”
NHTSA complaint #11192263, filed 2019-03, 58,546 miles“While traveling home on the interstate with my spouse and child, the car warning system suddenly flashed power steering failure and auto traction failure and I lost power steering in the vehicle. In this frightening moment, the car was difficult to drive as we slowed to a safe speed and returned to our home. On october 1, 2014 my wife attempted to drive the car but was physically unable to back the vehicle out of the drive as the power steering failed. …”
NHTSA complaint #10644126, filed 2014-10, 64,950 miles“I was making a left turn on a dirt road when the power steering went out and my steering wheel jerked the opposite direction and I went off the side of the road and did damage to my fender. I took it to the Ford dealer that I purchased it from for warranty fix and to fix my fender and they denied my work and wouldn't fix the power steering even though the code po7ae and u0415 clearly came up. This is a huge safety issue and Ford needs to take responsibility.”
NHTSA complaint #10502389, filed 2013-03, 12,700 milesRelated service bulletins
- 10056026Nov 3, 2011Lincoln/ford: steering system senses, half front lower control arms/rearward is experiencing a higher friction condition and causing the instrument cluster stability/traction to…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 5 | 3% |
| 2019 | 2 | 1% |
| 2018 | 2 | 0% |
| 2017 | 6 | 1% |
| 2016 | 8 | 0% |
| 2015 | 8 | 1% |
| 2014 | 18 | 1% |
| 2013 | 11 | 1% |
| 2012 | 36 | 1% |
| 2011 | 29 | 1% |
| 2010 | 34 | 1% |
| 2009 | 6 | 1% |
| 2008 | 6 | 0% |
| 2007 | 9 | 1% |
| 2006 | 11 | 2% |
Other parts of the 2012 Ford Fusion
1,474 complaintsAir bags
404 complaintsElectrical system
164 complaintsTransmission and drivetrain
158 complaintsOther or unknown
126 complaintsBrakes
113 complaintsEngine
111 complaintsBody and structure
99 complaintsVehicle speed control
86 complaintsElectronic stability control
80 complaintsFuel system
65 complaintsWheels
28 complaints
← All problems reported for the 2012 Ford Fusion
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology