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Body and structurePart report

2011 Ford Fusion Body and structure Problems

Complaints
61about this part
Share
2%of 2,794 total for the year
Median mileage
62,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 61 complaints about the body and structure of the 2011 Ford Fusion, 2% of the 2,794 complaints for this model year. Where a mileage was given, the median is 62,000 miles. 6 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The driver's side lock sticks while using the key fob to open. Have to enter through the passenger door and manually unlock the door using the handle and the lock at the same time. Lock mechanism will not at all automatically whether inside or using key fob. I've discovered that this is a common issue with 2011 era Ford fusions. Was not aware when I bought the vehicle in january 2020.”

NHTSA complaint #11306482, filed 2020-02, 20 miles

“I parked my car and went to open the drivers side door and the interior handle no longer works. In order to open the door I have to roll down the window to open the door, roll the window back up and then exit and lock the car. This is a safety concern in case of emergency and the extra time needed to exit the vehicle.”

NHTSA complaint #10713794, filed 2015-04, 90,000 miles

“I went to exit the vehicle after parking the car and the door handle did not operate. In order to exit car, I must keep the car running while I unlock the car, roll down the window, open it from the outside, and leave the door ajar while rolling up the window. At this point I can finally turn the car off.”

NHTSA complaint #10807784, filed 2015-12, 128,000 miles

“I could not open the driver side door after parking on street. From the inside. Had to climb over console to passenger door. I am 83yr. Female on walker. 93degree day. Must take to dealer to have fixed. Concerned about safety.”

NHTSA complaint #11123107, filed 2018-08, 34,244 miles

“On a monday morning a light on my dashboard came on and it said steering power service now, this cause the steering wheel to become stiff and hard to control. While I look all over under the hood to find the steering power fuel reservoir I couldn't find one. On wednesday afternoon as I was driving a sharp corner it was difficult for me to turn the steering wheel and I lost control of the car ending up hitting the bridge in the road. The low traction as well came on when the steering power light appeared.”

NHTSA complaint #11171917, filed 2019-01, 169,540 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
202053%
201921%
201831%
201761%
2016503%
2015323%
2014746%
20131649%
2012994%
2011612%
2010872%
2009424%
2008826%
2007737%
20067410%

Other parts of the 2011 Ford Fusion

Steering
1,435 complaints
Air bags
330 complaints
Engine
276 complaints
Transmission and drivetrain
268 complaints
Vehicle speed control
256 complaints
Fuel system
236 complaints
Electrical system
203 complaints
Brakes
194 complaints
Other or unknown
115 complaints
Electronic stability control
93 complaints
Wheels
49 complaints
Suspension
29 complaints

← All problems reported for the 2011 Ford Fusion

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology