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Other or unknownPart report

2018 Ford Fusion Other or unknown Problems

Complaints
48about this part
Share
11%of 444 total for the year
Median mileage
40,500miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 48 complaints about the other or unknown of the 2018 Ford Fusion, 11% of the 444 complaints for this model year. Where a mileage was given, the median is 40,500 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Gear dial stuck in park mode. Gear dial I will not move. When the problem first started then turning the car on and off and trying over and over I was able to get it into gear. This last time that didn't work. Attempted to get the car in neutral using the neutral override method but it failed. Car had to be wenched onto the toeing truck while stuck in gear. Problem began occurring at 40,000 miles. The battery in the car died from leaving the lights on and this seemed to 'reset' the problem and no issues for 6 weeks. …”

NHTSA complaint #11390731, filed 2021-01, 40,000 miles

“I was driving on the highway and all of a sudden a wrench sensor popped up along with the airbag sensor and the car starting de-accelerating and shaking and I had to pull over. I went to a mechanic and they said that the throttle body was dirty so they cleaned it and they cleared the code but it recently happened two more times. When it happens it makes the car not able to start as easily. It's really dangerous because it makes it to where the car will just not accelerate and if you are on the highway there are cars flying right past you. This has happened a total of 3 or 4 times.”

NHTSA complaint #11398638, filed 2021-03, 81,000 miles

“When the temperature outside goes over 70 degrees, there's creaking noises underneath, sometimes very loud when turning, even when parked, moving the steering wheel left or right it makes the noise. Looking online, there are several complaints that report the same problem, my car has only 72k miles and it feels like something is going to break. It has been happening all summer this year and it's getting louder. This has to be a recall.”

NHTSA complaint #11123622, filed 2018-08, 65,000 miles

“At a rent-a-car facility in absecon, nj, customer returned the vehicle complaining that the vehicle would not stay locked. Car was parked, no doors were ajar (rental agent made sure of it), locked vehicle, and tried the handles. Found after one or two pumps on any handle the vehicle would unlock itself. Even tried to lock with the eject key in the fob itself and the same result occurred. Checked back log on vehicle for key code on the driver door to find no such code available. This may be an electrical/fuse issue regarding the door lock actuators.”

NHTSA complaint #11315596, filed 2020-03, 37,000 miles

“Car will crank, but will not move into gear. Getting an service message Shift System Fault . Some days it will move and other days (like today) it will not. I believe the 2018 fusion (my car) was missed from the list of recalls for this service message. I contacted a Ford dealer near me. Either they don't have a transmission tech or it will take days before my car can be looked at.”

NHTSA complaint #11650071, filed 2025-03

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
20202916%
2019289%
20184811%
201710610%
201621813%
201512613%
201415712%
201319011%
20121265%
20111154%
20101463%
2009242%
2008393%
2007363%
2006253%

Other parts of the 2018 Ford Fusion

Engine
206 complaints
Transmission and drivetrain
107 complaints
Engine cooling
88 complaints
Fuel system
30 complaints
Electrical system
26 complaints
Steering
19 complaints
Wheels
11 complaints
Back-over prevention (rear camera)
8 complaints
Brakes
6 complaints
Air bags
5 complaints
Seat belts
5 complaints
Vehicle speed control
5 complaints

← All problems reported for the 2018 Ford Fusion

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology