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Electrical systemPart report

2020 Jeep Gladiator Electrical system Problems

Complaints
183about this part
Share
38%of 484 total for the year
Median mileage
54,000miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 183 complaints about the electrical system of the 2020 Jeep Gladiator, 38% of the 484 complaints for this model year. Where a mileage was given, the median is 54,000 miles. 2 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Steering; scary to drive on hwy. Manual transmission feels like it grinds clutch related I thought that was normal cause it was brand new and not broken in. Not so problem still there. Back up camera doesn't always engage I wonder if the manual shifting has any flaws. Too much crap for such a high price. When can I return. Lmk.”

NHTSA complaint #11320767, filed 2020-04, 26 miles

“Since purchase this vehicle has had loose and unresponsive steering. It currently has 1600 miles and has been in the shop multiple times. I am told the steering gear needs to be replaced under a campaign however there is no decal as of yet. Jeep does not have the required parts in stock and I am being told it may be months until a repair is available for my vehicle. I also have a problem with the u connect system crashing which also controls most of the interior of the vehicle and renders most of those items like the HVAC inoperable until the system is reset. …”

NHTSA complaint #11375048, filed 2020-11, 250 miles

“The instrument cluster failed resulting in the batteries being drained. This resulted in the vehicle being unable to operate, start and inability to shift. This cause me to be stuck in the middle of traffic.”

NHTSA complaint #11636045, filed 2025-01, 69,013 miles

“Odometer Fraud. The contact purchased a 2020 Jeep Gladiator. The contact discovered a mileage discrepancy after the purchase. The check engine light was illuminated. While detailing and deep cleaning the vehicle, the contact located a letter with the mileage. The contact sent an email and called the local dealer, but the dealer failed to respond. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 50,000. It was later discovered that the mileage on the Title was 300,000.”

NHTSA complaint #11685064, filed 2025-09, 300,000 miles

“The vehicle radio will experience a very loud popping sound through the base radio speakers as it appears to short out while at start up or driving. This is very startling and distracting to the driver and may result in an accident. The radio also loses time often, the vehicle has been to the dealership at least 13 times for this. Jeep cares advised me to get TSB ( technician service bulletin) # 08-015-21. This update was suppose to fix everything this was not the case. When at start up the radio went to a black screen and locked up for nearly a week. …”

NHTSA complaint #11408663, filed 2021-04, 14,000 miles

Related recalls

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2025427%
2024835%
20231526%
20223227%
20214616%
202018338%

Other parts of the 2020 Jeep Gladiator

Steering
181 complaintsTransmission and drivetrain
55 complaintsEngine
45 complaintsOther or unknown
33 complaintsSuspension
32 complaintsVisibility (wipers, defrost, mirrors)
23 complaintsBrakes
18 complaintsExterior lighting
11 complaintsBody and structure
11 complaintsVehicle speed control
11 complaintsFuel system
9 complaintsForward collision avoidance
7 complaints

← All problems reported for the 2020 Jeep Gladiator

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology