2020 Jeep Gladiator Body and structure Problems
- Complaints
- 11about this part
- Share
- 2%of 484 total for the year
- Median mileage
- 3,800miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the body and structure of the 2020 Jeep Gladiator, 2% of the 484 complaints for this model year. Where a mileage was given, the median is 3,800 miles. 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I entered the highway and my power steering light came on. I then lost power steering. Immediately got off at the next exit and pulled into the gas station. As I exited my vehicle I observed smoke coming from the hood vents. The engine bay then became fully engulfed in flames and the fire department responded to extinguish the fire. Vehicle is total loss.”
NHTSA complaint #11373567, filed 2020-11, 23,000 miles“Both latches on my 2020 Jeep Gladiator soft top inadvertently unlatched while driving on interstate at approximately 75 MPH, causing the top to start opening. Driver and passenger grabbed top and conducted emergency stop on shoulder of interstate to keep the soft top from fully opening. The inadvertent opening occurred three times in span of 15 minutes at increasingly slower speeds. To continue our trip, we were able to secure the soft top to window frame with bungee straps installed over the latches to keep latches in place. …”
NHTSA complaint #11385732, filed 2020-12, 3,800 miles“The roof leaks in the center front and will unexpectedly hit the driver with water while driving. I was told by the dealer service manager that all jeeps leak and that he would try to fix it but it would likely get worse. It is a dangerous event to get hit by water while driving without warning. This is a new Jeep 2020 Gladiator. Since I am told it can't be fixed it would be considered a dangerous flaw. They have offered for me to drive to another dealer in another city to attempt repair. With what I have been told that seems to be an avoidance.”
NHTSA complaint #11321564, filed 2020-04, 1,250 miles“When opening and closing the driver and passenger side doors, there is a noticeable clicking sound. I have since become aware that the aluminum exterior of the door is peeling away from the steel structure inside of the door resulting in this clicking sound due to the flexing of the door.”
NHTSA complaint #11270267, filed 2019-10, 6,000 miles“Water leaking inside vehicle from the rear window. I went online and discovered there are several people having issues with the same type of problem. I would hate for the humidity to cause electrical malfunctions causing an accident from water damage.”
NHTSA complaint #11511896, filed 2023-03Related service bulletins
- 11037346Sep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11036282Aug 12, 2026ID-25-11 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
- 11036281Aug 12, 2026D-25-15 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
- 11033896Jun 5, 2026Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- 11033882Jun 2, 2026Motor and linkage - windshield wiper
- 11030435Mar 27, 2026Wind Noise From Hard Top Freedom Panels Near Rear View Mirror While Driving.
- 11029836Feb 25, 2026Handle - inside release
- 11029765Feb 25, 2026Handle - inside release
- 11029683Feb 21, 2026Door Hem Aluminum Body Panel Corrosion Repair Customers may experience the following: SYMPTOM: ● Filifom corrosion at the hem area of the door. This bulletin involves removing…
- 11029691Feb 19, 2026ID-25-11 Rev. B Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2021 | 2 | 1% |
| 2020 | 11 | 2% |
Other parts of the 2020 Jeep Gladiator
183 complaintsSteering
181 complaintsTransmission and drivetrain
55 complaintsEngine
45 complaintsOther or unknown
33 complaintsSuspension
32 complaintsVisibility (wipers, defrost, mirrors)
23 complaintsBrakes
18 complaintsExterior lighting
11 complaintsVehicle speed control
11 complaintsFuel system
9 complaintsForward collision avoidance
7 complaints
← All problems reported for the 2020 Jeep Gladiator
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology