2020 Jeep Gladiator Suspension Problems
- Complaints
- 32about this part
- Share
- 7%of 484 total for the year
- Median mileage
- 5,500miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 32 complaints about the suspension of the 2020 Jeep Gladiator, 7% of the 484 complaints for this model year. Where a mileage was given, the median is 5,500 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Death wobble. When driving at speeds of 65+ MPH when the weather is below 38f, if my Jeep hits a significant bump in the road the steering wheel begins to violently shake as does the rest of the vehicle. It stops after I reduce my speed to below 55mph.”
NHTSA complaint #11307939, filed 2020-02, 13,000 miles“My 2020 Jeep Gladiator wanders off the road I have to keep trying to stay in lane. When I came to the red light stop the other driver asked me if I was ok basically thinking I was drunk driving. Took it to the dealer service and they said its normal with jeeps. I know something is terribly wrong with this car so I searched Jeep Gladiator forum and others are also complaining about the same issue. Some have even stated they almost got in a car crash. Plz do something about this”
NHTSA complaint #11278354, filed 2019-11, 1,230 miles“A month after purchasing my 2020 Jeep Gladiator overland I noticed how bouncy it felt on the road and when turning right I felt a grinding sound. The Jeep has spent all its time commuting to and from work on the highway. I took off the right front tire and I noticed that the shock bracket that is welded to the axle was completely broken off and making contact with my tire. Upon further inspection I noticed it was only a little spot weld that held that whole thing together. The broken shock mount was dangling and tearing the inside of my tire. …”
NHTSA complaint #11340721, filed 2020-07, 1,400 miles“The vehicle starts with the front suspension moving uncontrollably from side to side and yanks your steering out of control ( death wobble) did it 6 times to the point that I can not trust the vehicle because it goes out of steering control both front tires move uncontrollably side to side like if both where flat and yanks you side to side takes you out of road”
NHTSA complaint #11385255, filed 2020-12, 11,000 miles“While traveling at approximately 70mph on the interstate after traveling over a small bump the steering wheel shook violently for 3 to 4 seconds until I slowed down the vehicle to approximately 50mph. A mile or so down the road the vehicle did the same thing at about the same speed”
NHTSA complaint #11375319, filed 2020-11, 6,000 milesRelated service bulletins
- 11028885Feb 12, 2026DO NOT REPLACE MULTIPLE SHOCKS UNLESS ALL ARE VERIFIED TO BE DEFECTIVE. Reference Master Tech article released in January 2026 for updated diagnostic and testing procedures…
- 11028252Jan 26, 2026DO NOT REPLACE MULTIPLE SHOCKS UNLESS ALL ARE VERIFIED TO BE DEFECTIVE. Reference Master Tech article released in December 2025 for updated diagnostic and testing procedures…
- 11023168Sep 12, 2025Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- 11023074Sep 2, 2025Shock absorber – suspension & shocks - rear
- 11018676May 21, 2025"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
- 11006622Aug 23, 2024Click Noise From Front End While Driving And Or Turning.
- 10244356Sep 20, 2023LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
Suspension: other model years
Other parts of the 2020 Jeep Gladiator
183 complaintsSteering
181 complaintsTransmission and drivetrain
55 complaintsEngine
45 complaintsOther or unknown
33 complaintsVisibility (wipers, defrost, mirrors)
23 complaintsBrakes
18 complaintsExterior lighting
11 complaintsBody and structure
11 complaintsVehicle speed control
11 complaintsFuel system
9 complaintsForward collision avoidance
7 complaints
← All problems reported for the 2020 Jeep Gladiator
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology