2020 Jeep Gladiator Other or unknown Problems
- Complaints
- 33about this part
- Share
- 7%of 484 total for the year
- Median mileage
- 715miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 33 complaints about the other or unknown of the 2020 Jeep Gladiator, 7% of the 484 complaints for this model year. Where a mileage was given, the median is 715 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I've had the vehicle 3 days. At 40+ MPH, the vehicle drifts in the lane. There seem to be a dead spot in the steering. Didn't notice it during the test drive, as we didn't go on the highway and get overc40 for any length of time. I drive 25 miles one way to work, so I noticed it a lot today. This is a $44,000 vehicle, it should not do this. I have an appointment monday at 8 am for the running boards, I will definitely bring this up.”
NHTSA complaint #11320225, filed 2020-04, 180 miles“The roof leaks in the center front and will unexpectedly hit the driver with water while driving. I was told by the dealer service manager that all jeeps leak and that he would try to fix it but it would likely get worse. It is a dangerous event to get hit by water while driving without warning. This is a new Jeep 2020 Gladiator. Since I am told it can't be fixed it would be considered a dangerous flaw. They have offered for me to drive to another dealer in another city to attempt repair. With what I have been told that seems to be an avoidance.”
NHTSA complaint #11321564, filed 2020-04, 1,250 miles“While driving for about an hour doesn't matter what speed it is all of the sudden there is hot air coming in from the front feet space by the pedals, you can feel it in passenger side also. ( AC is on and blowing cold air and the recirculate button is on) upper vent blow cold air while this happens. I had taken it to dealership to take a look at it but the computer doesn't show anything so it has not been fixed. In all the years I have own a other vehicles I had never experienced anything like this so this is not normal and very uncomfortable when you are wearing open toe shoes. …”
NHTSA complaint #11255891, filed 2019-09, 40 miles“The driver side sun visor collapsed while I was driving over 60 mph on the freeway on a vehicle under 3K mileage. It appears this issue is common for many jeep owners. Aside from the reactionary swerve to a random object falling & obscuring your view while driving on the freeway, I managed to regain control, pull over and wedge it back temporarily. Apparently it's not an easy fix and glue does not work.”
NHTSA complaint #11470179, filed 2022-06“WHEN DRIVING THE SPEED LIMIT ON THE HIGHWAY (70MPH) we experienced some rough road. The steering wheel and the whole vehicle began to shake. This has happened several times and the shaking stopped when we slowed down significantly. Thankfully there were no cars in our immediate vicinity or this could have caused and accident. WE are reporting this to the dealership today. A search on social media reported many other people having this same problem.”
NHTSA complaint #11503140, filed 2023-01Related service bulletins
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- 11015598Mar 12, 2025ID-23-03 Rev. I 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
- 11015591Mar 12, 2025D-23-04 Rev. H 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
- 11013625Jan 21, 2025Evaporator - air conditioning
Other or unknown: other model years
Other parts of the 2020 Jeep Gladiator
183 complaintsSteering
181 complaintsTransmission and drivetrain
55 complaintsEngine
45 complaintsSuspension
32 complaintsVisibility (wipers, defrost, mirrors)
23 complaintsBrakes
18 complaintsExterior lighting
11 complaintsBody and structure
11 complaintsVehicle speed control
11 complaintsFuel system
9 complaintsForward collision avoidance
7 complaints
← All problems reported for the 2020 Jeep Gladiator
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology