2020 Jeep Gladiator Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 23about this part
- Share
- 5%of 484 total for the year
- Median mileage
- 2,650miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 23 complaints about the visibility of the 2020 Jeep Gladiator, 5% of the 484 complaints for this model year. Where a mileage was given, the median is 2,650 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The windshield spontaneously cracked while driving out of the driveway . There was no impact or trauma . The truck is brand new , 2 mos old with 2,600 miles on it . It has never been driven off road and the windshield was never impacted by any objects. I was driving ~ 1 mile per hour , turning to go out of my driveway .”
NHTSA complaint #11341794, filed 2020-07, 2,600 miles“Our 2020 Jeep Gladiator has a defrost issue only defrosts center and in winter weather conditions snow builds up in the view of the driver there are many complaints on the Jeep forums. Air flow only comes out of center very little on drivers side and little on passenger side. Brought to dealership to help with issue. Then was told that's how it's designed. Due to safety my wife will not drive long distance when it snows just figured on all issues Jeep would have a fix for .”
NHTSA complaint #11394355, filed 2021-02, 7,300 miles“The roof leaks in the center front and will unexpectedly hit the driver with water while driving. I was told by the dealer service manager that all jeeps leak and that he would try to fix it but it would likely get worse. It is a dangerous event to get hit by water while driving without warning. This is a new Jeep 2020 Gladiator. Since I am told it can't be fixed it would be considered a dangerous flaw. They have offered for me to drive to another dealer in another city to attempt repair. With what I have been told that seems to be an avoidance.”
NHTSA complaint #11321564, filed 2020-04, 1,250 miles“On may 08 2019 I purchased a 2020 Jeep Gladiator . 2 day later my wife and I drove it to myrtle beach sc roughly 850 miles. Immediately we noticed when we go on the highway the washer fluid was not spraying more than 4 inches up from the bottom of the windshield. Needless to say we were lucky our trip had very little rain. When we arrived back home I went into the dealership I bought the Jeep from and informed them of the issue. The sprayers work but only under 70 MPH 6 month's later I have reported it several more times to feldman Jeep woodhaven mi. …”
NHTSA complaint #11281560, filed 2019-11, 100 miles“I bought this vehicle dec 15, 2020. I have less than 3,000 miles on the vehicle, and I have driven the vehicle less than 3 months. The driver side visor broke at the mount, which creates a visibility issue because it hangs and obstructs the view to drive safely. I noticed that the passenger mount for the visor is also loose/has a lot of play. Apparently this is a common issue with gladiators and wranglers as the dealership confirmed they have had to replace them before and there are a lot of owners of these models experiencing the same issue on practically new vehicles or at low mileage.”
NHTSA complaint #11402686, filed 2021-03, 2,700 milesRelated service bulletins
- 11002424Jun 20, 2024Wiperunit - windshield wiper, blade - front wiper
- 10248568Sep 18, 2023Exterior Mirror And Or Blind Spot Inoperative.
- 10244407Sep 18, 2023Exterior Mirror And Or Blind Spot Inoperative.
- 10248552Sep 8, 2023Front Door Window Will Not Roll Down All The Way. Window Stops Part Way Down.
- 10244391Sep 8, 2023Front Door Window Will Not Roll Down All The Way. Window Stops Part Way Down.
- 10248502Sep 1, 2023Switch-Mirror Before replacing this Switch, please follow the service procedures to properly diagnose it 1) Remove the switch 2) Please check the continuity on each pin of the…
Visibility (wipers, defrost, mirrors): other model years
Other parts of the 2020 Jeep Gladiator
183 complaintsSteering
181 complaintsTransmission and drivetrain
55 complaintsEngine
45 complaintsOther or unknown
33 complaintsSuspension
32 complaintsBrakes
18 complaintsExterior lighting
11 complaintsBody and structure
11 complaintsVehicle speed control
11 complaintsFuel system
9 complaintsForward collision avoidance
7 complaints
← All problems reported for the 2020 Jeep Gladiator
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology