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SteeringPart report

2020 Jeep Gladiator Steering Problems

Complaints
181about this part
Share
37%of 484 total for the year
Median mileage
500miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 181 complaints about the steering of the 2020 Jeep Gladiator, 37% of the 484 complaints for this model year. Where a mileage was given, the median is 500 miles. 2 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“As I was driving my 2020 Jeep Gladiator with only 460 miles down I-95 between new smyrna beach and titusville. The truck kept wandering into passing lane as I was on cruise control and had to keep correcting to keep from intruding into other lane. I have driven many jeeps before and even older wranglers never felt so loose. This is dangerous !”

NHTSA complaint #11350131, filed 2020-08, 460 miles

“The steering on my Gladiator rubicon has too much drift and play, I'm constantly correcting from drifting side to side and the faster speed the more correction. My wife refuses to drive it. I'm 61 yrs old and have always owned offroad vehicles including 5 Jeep's. This is a real problem Jeep, this is dangerous for other drivers as well.”

NHTSA complaint #11327180, filed 2020-06, 3,574 miles

“While driving the vehicle at highway speeds(50mph+) the steering wanders left and right. I've taken it to my local dealership and they confirmed that the vehicle does indeed wander but stated that since another vehicle on their lot of the same make and model has the same issue it can't be fixed and should be considered normal .”

NHTSA complaint #11316542, filed 2020-03, 500 miles

“The steering is unstable at highways speed with wandering and constant steering correction needed. At times, there seems to be notchy feeling when turning the steering wheel at low speeds - just a bit of resistance then it's gone. The wander and steering correction is worse the warmer it is. I picked the date of my last longer trip but it's been common since summer 2020.”

NHTSA complaint #11375562, filed 2020-11, 4,000 miles

“Today is the first time I've taken my new Jeep Gladiator on the freeway. It has only 259 miles. I never noticed any steering problem while driving in town, but at higher speeds on the freeway I was constantly correcting to stay in the center of my lane. I agree with the many other steering complaints that there has to be a fix. I felt very uncomfortable driving like this.”

NHTSA complaint #11297455, filed 2020-01, 259 miles

Related service bulletins

Steering: other model years

YearComplaintsShare of year
202517%
2024730%
20231018%
20223630%
20219432%
202018137%

Other parts of the 2020 Jeep Gladiator

Electrical system
183 complaintsTransmission and drivetrain
55 complaintsEngine
45 complaintsOther or unknown
33 complaintsSuspension
32 complaintsVisibility (wipers, defrost, mirrors)
23 complaintsBrakes
18 complaintsExterior lighting
11 complaintsBody and structure
11 complaintsVehicle speed control
11 complaintsFuel system
9 complaintsForward collision avoidance
7 complaints

← All problems reported for the 2020 Jeep Gladiator

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology