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Transmission and drivetrainPart report

2009 Jeep Grand Cherokee Transmission and drivetrain Problems

Complaints
23about this part
Share
17%of 138 total for the year
Median mileage
55,842miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 23 complaints about the transmission and drivetrain of the 2009 Jeep Grand Cherokee, 17% of the 138 complaints for this model year. Where a mileage was given, the median is 55,842 miles. 2 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While driving the car the car looses the ability to steer and drops into neutral. The dealership swears that they can't duplicate the problem. I took it in for the n23 recall today and as I was driving into the dealership it happened again - yet they still couldn't duplicate the problem. Now I'm worried that my 4wd won't work”

NHTSA complaint #10820838, filed 2016-01, 55,000 miles

“Had transfer case recall completed in october had no problem before now cannot put transfer case into neutral. Had car back to my dealer 7 different times twice they kept it for a few days when I get home it will not go into neutral also car was in a dealer in lansing mi. Once and it was in a henderson nv dealer it is now dec. 29 and it will not go into neutral had it in nevada 2 times. Jeep customer service in auburn mi.don't want to help.”

NHTSA complaint #10557665, filed 2013-12, 80,000 miles

“The following incidents occurred after performance of chrysler safety recall n23/NHTSA 13v-175. We use our 2009 Grand Cherokee as a towed vehicle behind our motorhome. Prior to recall execution the 4wd system performed as expected by going into the n position when selected. Since recall n23 I have experienced several instances of failure of the transfer case to shift into n . Even replacing the transfer case actuator at my expense only to incur the same situation two times again. …”

NHTSA complaint #10610151, filed 2014-07, 52,488 miles

“I brought my vehicle into my dealership for a recall that I was suggested to do. The recall # is: n23. Now, there is another problem with low gear 4x4 and neutral position. I cannot use these modes. This is a common problem, we found out through the dealer, that happens after I have brought in my vehicle for the original( n23) recall. I called chrysler and they advised me to go back to my dealership. I went back to my dealership and they just said they can't keep resetting this fault code. …”

NHTSA complaint #10562473, filed 2014-02, 69,500 miles

“Vehicle would not start. Completely dead. Vehicle was towed to dealer. Dealer said battery was bad. Replaced battery. Vehicle was ok for 3 days. Same problem occurred. This time dealer found vehicle was not getting proper voltage to transmission. Needed wiring harness replaced. Very expensive repair job. Lucky for me I have a lifetime warranty on power train. I am wondering if the transmission would stopped working if I was moving??? I talk to some with a 2007 model and the same thing happened.”

NHTSA complaint #10662613, filed 2014-12, 29,718 miles

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
20261238%
20251316%
20243112%
20234010%
20223714%
20215914%
20203916%
20194713%
2018759%
20178824%
20167825%
201535326%
201447520%
2013557%
20121026%
2011905%
20102219%
20092317%
20087710%
200719618%
200617314%
200525312%
2004544%
2003355%
2002584%
200110212%
200015611%
199938624%
199842641%
199725426%
199628031%
199524734%
199411820%
19939918%
1991117%
1989120%

Other parts of the 2009 Jeep Grand Cherokee

Electrical system
47 complaints
Engine
22 complaints
Vehicle speed control
12 complaints
Air bags
11 complaints
Steering
11 complaints
Other or unknown
10 complaints
Wheels
10 complaints
Body and structure
9 complaints
Tires
9 complaints
Fuel system
8 complaints
Engine cooling
5 complaints
Brakes
4 complaints

← All problems reported for the 2009 Jeep Grand Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology