2002 Jeep Grand Cherokee Transmission and drivetrain Problems
- Complaints
- 58about this part
- Share
- 4%of 1,476 total for the year
- Median mileage
- 58,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 58 complaints about the transmission and drivetrain of the 2002 Jeep Grand Cherokee, 4% of the 1,476 complaints for this model year. Where a mileage was given, the median is 58,000 miles. 10 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving from my place of work to my other job about 2 miles away and lost all drive power but was able to drive in 2nd gear was told that there is a manufactured defect in the transmission casing that it cracks do to the metal that it is made with and there is no way for pressure to sustain the vehicle in drive”
NHTSA complaint #10825900, filed 2016-02, 141,000 miles“I got in to drive my '02 Jeep Grand Cherokee, and before turning ignition it was lightly bumped and it will go into any position. Also,while going down the road, the shift selector (that changes from n d r 1 2) was lightly bumped by accident, and it moved into n. This is the safety hazard. If a Jeep was sitting on an incline, and shift selector was bumped, or something. It could roll downgrade and could crash into another vehicle or another person. I could not find a recall on this. But this is dangerous.”
NHTSA complaint #10575638, filed 2014-03, 94,800 miles“I was approaching a stop sign traveling about 30mph in my 2002 Jeep Grand Cherokee. When I took my foot off the accelerator, the engine continued to accelerate. I applied the brake but could not stop the car. The harder I tried to stop the car, the engine ran harder. It was like the cruise control was on and trying to maintain the 30mph speed. The cruise was not on. I ended up inside an office building that thankfully was not occupied at the time. The car was totaled and I was injured.”
NHTSA complaint #10244288, filed 2008-10, 89,000 miles“In march, 2005, with 59,000 miles, my 2002 Jeep Grand Cherokee overland, which I purchased new in august 2002, needed a new rear differential. A replacement was also needed at 80,000 (july 2006), 86,000 (march 2007), and 98,000 (april 2008). As of this writing, the dealer has had the vehicle for over 3 weeks. In replacing first the bearings, then the gears, and then the entire rear end , they have been unable to solve the problem. Attempts to contact chrysler have been unsuccessful. No one at the 800 numbers can offer any solutions. …”
NHTSA complaint #10227847, filed 2008-05, 58,000 miles“My 2002 Jeep cherokee limited has 64,000 miles on it. The check engine light came on while driving. Took it to Jeep dealership. Computer hook up indicated a transmission problem. I was told it needed a new torque converter. Had the torque converter replaced. When replacing the torque converter , I was told the trans. Plate was bad and needed to be replaced. Replaced plate. Computer now says the 02 sensor is bad. Replaced 02 sensor. While getting to the 02 sensor, was told a bolt was rusted to trans. Coolant line and broke a hole in it. Had the coolant line replaced. Now the Jeep stalls! …”
NHTSA complaint #10247980, filed 2008-11, 64,000 milesRelated service bulletins
- 11010205Oct 30, 2024Plate - Planetary
- 10136906Jan 30, 2014Part Description: Seal - Shift Shaft on RFE transmissions Issue Description: This seal (04799346) is replaceable with Seal Kit (68235551AA), which includes a seal and retainer…
- 10021239Aug 25, 2006Powertrain control module initialization.
- 10017000Sep 1, 200545rfe/545rfe trans - delayed engagement due to cooler return filter replacement.
- 10013731Mar 2, 2005Powertrain control module initialization.
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 12 | 38% |
| 2025 | 13 | 16% |
| 2024 | 31 | 12% |
| 2023 | 40 | 10% |
| 2022 | 37 | 14% |
| 2021 | 59 | 14% |
| 2020 | 39 | 16% |
| 2019 | 47 | 13% |
| 2018 | 75 | 9% |
| 2017 | 88 | 24% |
| 2016 | 78 | 25% |
| 2015 | 353 | 26% |
| 2014 | 475 | 20% |
| 2013 | 55 | 7% |
| 2012 | 102 | 6% |
| 2011 | 90 | 5% |
| 2010 | 22 | 19% |
| 2009 | 23 | 17% |
| 2008 | 77 | 10% |
| 2007 | 196 | 18% |
| 2006 | 173 | 14% |
| 2005 | 253 | 12% |
| 2004 | 54 | 4% |
| 2003 | 35 | 5% |
| 2002 | 58 | 4% |
| 2001 | 102 | 12% |
| 2000 | 156 | 11% |
| 1999 | 386 | 24% |
| 1998 | 426 | 41% |
| 1997 | 254 | 26% |
| 1996 | 280 | 31% |
| 1995 | 247 | 34% |
| 1994 | 118 | 20% |
| 1993 | 99 | 18% |
| 1991 | 1 | 17% |
| 1989 | 1 | 20% |
Other parts of the 2002 Jeep Grand Cherokee
486 complaintsVisibility (wipers, defrost, mirrors)
326 complaintsBrakes
179 complaintsEngine cooling
146 complaintsSeats
91 complaintsElectrical system
85 complaintsFuel system
57 complaintsSteering
41 complaintsVehicle speed control
38 complaintsOther or unknown
35 complaintsEngine
26 complaintsEquipment
26 complaints
← All problems reported for the 2002 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology