2002 Jeep Grand Cherokee Seats Problems
- Complaints
- 91about this part
- Share
- 6%of 1,476 total for the year
- Median mileage
- 98,411miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 91 complaints about the seats of the 2002 Jeep Grand Cherokee, 6% of the 1,476 complaints for this model year. Where a mileage was given, the median is 98,411 miles. 2 of these say a crash was involved and 8 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Takata recall the seats stopped heating and got really hot in one spot I pulled the seat cover up and it burned a spot in me seat cover and foam underneath where the wire is run thru the seats it is on both the driver side and passenger side seats there is a recall on the heated seats on some models but not on mine but it could have burned me or my kids or could have caught the car on fire.”
NHTSA complaint #10840072, filed 2016-03, 210,000 miles“Seat warmers on both sides of vehicle became really hot towards the front center portion of the seat. Turned them off and when I got home I removed the leather from the seat and found bare wires that were over heating and burning through the seat cushion and backing on the leather.”
NHTSA complaint #10672757, filed 2015-01, 140,000 miles“My vehicle is an 02 overland. My driver side heated seats no longer works. One morning it was just dead and passengers are constantly complaining about the intense heat coming from their seat. I have never been informed of this as a faulty unit but now seeing the complaints online I would like to voice my issue and have my seats checked out or disabled. I really appreciate any help you can provide.”
NHTSA complaint #10565682, filed 2014-02, 80,000 miles“The driver's side power seat bracket had broken in two, tipping the seat to the right, making me over-steer very quickly to the right which I had to compensate for in order to avoid running off the road into the ditch. I have since read online that this is a common problem of metal fatigue from under strength rails.”
NHTSA complaint #10490564, filed 2012-12, 134,202 miles“Recently my front driver seat on my 2002 Jeep Grand Cherokee overland started to rock back and forth and felt very loose . I looked under the seat and found that the very thin metal that had been connected to the seat frame/rail had fractured and one bolt had actually bored through the metal hole opening between the two assemblies.”
NHTSA complaint #10393120, filed 2011-03, 152,137 milesRelated recalls
- 09V117000Apr 9, 2009Chrysler is recalling 103,409 my 2001-2004 jeep grand cherokee vehicles with heated seats and with chrysler recall no. 06v-197 completed (03-04 my) or seat…Covers: Jeep Grand Cherokee 2001–2004
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 1% |
| 2024 | 4 | 2% |
| 2023 | 5 | 1% |
| 2022 | 12 | 4% |
| 2021 | 5 | 1% |
| 2020 | 1 | 0% |
| 2019 | 10 | 3% |
| 2018 | 43 | 5% |
| 2017 | 20 | 5% |
| 2016 | 11 | 4% |
| 2015 | 317 | 23% |
| 2014 | 340 | 14% |
| 2013 | 57 | 7% |
| 2012 | 12 | 1% |
| 2011 | 11 | 1% |
| 2010 | 1 | 1% |
| 2009 | 1 | 1% |
| 2008 | 3 | 0% |
| 2006 | 5 | 0% |
| 2005 | 20 | 1% |
| 2004 | 149 | 12% |
| 2003 | 65 | 9% |
| 2002 | 91 | 6% |
| 2001 | 131 | 15% |
| 2000 | 180 | 12% |
| 1999 | 91 | 6% |
| 1998 | 9 | 1% |
| 1997 | 12 | 1% |
| 1996 | 5 | 1% |
| 1995 | 4 | 1% |
| 1994 | 4 | 1% |
| 1993 | 3 | 1% |
Other parts of the 2002 Jeep Grand Cherokee
486 complaintsVisibility (wipers, defrost, mirrors)
326 complaintsBrakes
179 complaintsEngine cooling
146 complaintsElectrical system
85 complaintsTransmission and drivetrain
58 complaintsFuel system
57 complaintsSteering
41 complaintsVehicle speed control
38 complaintsOther or unknown
35 complaintsEngine
26 complaintsEquipment
26 complaints
← All problems reported for the 2002 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology