2021 Jeep Grand Cherokee Seats Problems
- Complaints
- 5about this part
- Share
- 1%of 410 total for the year
- Median mileage
- 158,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the seats of the 2021 Jeep Grand Cherokee, 1% of the 410 complaints for this model year. Where a mileage was given, the median is 158,000 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Passenger seat lumbar inflated out and won't go back down. It has also popped off the back plastic on the seat. This is a known issue as we have found multiple incidents online. It is causing discomfort and pain when sitting. No inspections yet as we fear it could cost thousands to fix with less than 50k miles on the vehicle.”
NHTSA complaint #11624653, filed 2024-11“Vehicle's driver seat frame makes popping noises when you put excess strain on the seat (i.e. change your seat position or shuffle around in your seat and whenever you are driving and apply the brakes and/or make a turn. Getting worse as i drive the vehicle more and more.”
NHTSA complaint #11464316, filed 2022-05“While i was driving on slow moving traffic the engine was shut off, i select gear position to park and start the engine, that works but it happens few times,. Front passenger seat not align properly”
NHTSA complaint #11436594, filed 2021-10“The contact owns a 2021 Jeep Grand Cherokee. The contact stated that approximately one hour after parking and turning off the vehicle, it was discovered that the front driver's seat headrest restraint had unintendedly deployed. No collision had occurred to cause the deployment. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The failure mileage was 158,000.”
NHTSA complaint #11618631, filed 2024-10, 158,000 miles“Seat started moving to the 1st saved memory position while driving. This happened over and over and over until I got home. Now the seat memory for the 1st position has stopped working and number 2 is what the 1st use to be.”
NHTSA complaint #11580364, filed 2024-04Related recalls
- 22V180000Mar 24, 2022Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat…Covers: Jeep Grand Cherokee 2021, Grand Cherokee 4XE 2022
Related service bulletins
- 11035048Jul 11, 2026Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched…
- 11030266Mar 19, 2026Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front…
- 11026813Dec 17, 2025Armrest - rear door trim
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 1% |
| 2024 | 4 | 2% |
| 2023 | 5 | 1% |
| 2022 | 12 | 4% |
| 2021 | 5 | 1% |
| 2020 | 1 | 0% |
| 2019 | 10 | 3% |
| 2018 | 43 | 5% |
| 2017 | 20 | 5% |
| 2016 | 11 | 4% |
| 2015 | 317 | 23% |
| 2014 | 340 | 14% |
| 2013 | 57 | 7% |
| 2012 | 12 | 1% |
| 2011 | 11 | 1% |
| 2010 | 1 | 1% |
| 2009 | 1 | 1% |
| 2008 | 3 | 0% |
| 2006 | 5 | 0% |
| 2005 | 20 | 1% |
| 2004 | 149 | 12% |
| 2003 | 65 | 9% |
| 2002 | 91 | 6% |
| 2001 | 131 | 15% |
| 2000 | 180 | 12% |
| 1999 | 91 | 6% |
| 1998 | 9 | 1% |
| 1997 | 12 | 1% |
| 1996 | 5 | 1% |
| 1995 | 4 | 1% |
| 1994 | 4 | 1% |
| 1993 | 3 | 1% |
Other parts of the 2021 Jeep Grand Cherokee
115 complaintsSteering
102 complaintsEngine
61 complaintsTransmission and drivetrain
59 complaintsOther or unknown
57 complaintsExterior lighting
42 complaintsFuel system
41 complaintsBrakes
32 complaintsSuspension
30 complaintsLane departure
29 complaintsForward collision avoidance
25 complaintsAir bags
20 complaints
← All problems reported for the 2021 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology