2023 Jeep Grand Cherokee Seats Problems
- Complaints
- 5about this part
- Share
- 1%of 408 total for the year
- Median mileage
- 13,741miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 5 complaints about the seats of the 2023 Jeep Grand Cherokee, 1% of the 408 complaints for this model year. Where a mileage was given, the median is 13,741 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My driver seat filled up with air in the lumbar while the vehicle was off. I tried adjusting the seat and it would not deflate. While I was moving my seat forward to get to the position for me to be able to drive the back of the seat blew apart.”
NHTSA complaint #11746251, filed 2026-06“Hybrid electric system warning light on while driving with my family on the highway, difficulty with the rear seat headrests, fresh engine oil residue on the underbody. On two occasions, the vehicle remained on and was unresponsive, and all the lights on the dashboard came on, displaying lights and warnings for faults in the hybrid system and battery. It didn't respond when I tried to turn it off. as this may put my safety and that of my family at risk”
NHTSA complaint #11676432, filed 2025-07“What component or system failed or malfunctioned, and is it available for inspection upon request? While driving, the passenger seat side airbag deployed unexpectedly. I was moving slowly, just starting to cross an intersection after a traffic light turned green, when the airbag in the passenger seat “exploded” without warning. How was your safety or the safety of others put at risk? The sudden loud noise startled me. This caused me to panic while in an active intersection. …”
NHTSA complaint #11686364, filed 2025-09“the program saving seat are never the same. it seems to be the random positions and constant adjusting of the seats . I took it to the dealer and they performed a re programming per a service bulletin. It didn't help. Took it back today and they can't find anything wrong with it. No codes and they confirmed the previous programming took and is up to date.”
NHTSA complaint #11538922, filed 2023-08“The contact owns a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V472000 (SEATS) and 25V576000 (ELECTRICAL SYSTEM); however, parts for the recall repairs were not yet available. The contact stated that while driving 40 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal before the vehicle stalled. An unknown message about the Hybrid Mode and Gasoline Mode was displayed. The contact was able to coast to the side of the road. The vehicle was restarted, and the system reset independently. …”
NHTSA complaint #11688516, filed 2025-09, 13,741 milesRelated recalls
- 25V472000Jul 17, 2025Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock…Covers: Jeep Grand Cherokee 2023–2024, Grand Cherokee L 2023–2024
Related service bulletins
- 11035048Jul 11, 2026Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched…
- 11030266Mar 19, 2026Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front…
- 11026813Dec 17, 2025Armrest - rear door trim
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 1% |
| 2024 | 4 | 2% |
| 2023 | 5 | 1% |
| 2022 | 12 | 4% |
| 2021 | 5 | 1% |
| 2020 | 1 | 0% |
| 2019 | 10 | 3% |
| 2018 | 43 | 5% |
| 2017 | 20 | 5% |
| 2016 | 11 | 4% |
| 2015 | 317 | 23% |
| 2014 | 340 | 14% |
| 2013 | 57 | 7% |
| 2012 | 12 | 1% |
| 2011 | 11 | 1% |
| 2010 | 1 | 1% |
| 2009 | 1 | 1% |
| 2008 | 3 | 0% |
| 2006 | 5 | 0% |
| 2005 | 20 | 1% |
| 2004 | 149 | 12% |
| 2003 | 65 | 9% |
| 2002 | 91 | 6% |
| 2001 | 131 | 15% |
| 2000 | 180 | 12% |
| 1999 | 91 | 6% |
| 1998 | 9 | 1% |
| 1997 | 12 | 1% |
| 1996 | 5 | 1% |
| 1995 | 4 | 1% |
| 1994 | 4 | 1% |
| 1993 | 3 | 1% |
Other parts of the 2023 Jeep Grand Cherokee
182 complaintsEngine
86 complaintsSuspension
70 complaintsOther or unknown
67 complaintsFuel system
55 complaintsSteering
44 complaintsForward collision avoidance
40 complaintsTransmission and drivetrain
40 complaintsBrakes
28 complaintsVehicle speed control
18 complaintsLane departure
16 complaintsAir bags
12 complaints
← All problems reported for the 2023 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology