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Electrical systemPart report

2023 Jeep Grand Cherokee Electrical system Problems

Complaints
182about this part
Share
45%of 408 total for the year
Median mileage
21,545miles
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 182 complaints about the electrical system of the 2023 Jeep Grand Cherokee, 45% of the 408 complaints for this model year. Where a mileage was given, the median is 21,545 miles. 2 of these say a crash was involved and 1 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My wife and I were driving on a curvy road after dark and all of a sudden the windshield started fogging up and the blower quit and no warm air was available to clear up the windshield we had to pull off and after a time it started up again . sometimes it seems like it takes forever for the heat to come . I think this vehicle is cursed n”

NHTSA complaint #11720787, filed 2026-02

“The vehicle's infotainment system, while being used for navigation, was hijacked while driving by an advertisement. Distracted driving is the primary cause of accidents, and my vehicle made me interact with a pop-up ad while driving. My car required me to divert my attention off the road to attend to ab advertisement on the vehicle screen.”

NHTSA complaint #11700850, filed 2025-11

“A vehicle safety recall was issued however, there is no solution readily available. After I was finally able to schedule an appointment to have the recall addressed I was told the HV battery needed to be replaced but there was no timeline to complete the repair. This delay is primarily due to a lack of parts and a larger than expected number of issues with this vehicle type.”

NHTSA complaint #11714351, filed 2026-01

“Since Nov 2025 there has been a recall with still no remedy for repair. The recall is a huge safety risk regarding the hybrid battery worrying me about it exploding or catching on fire as it warns me to not charge it in my garage and be careful charging it which is the only reason I purchased this hybrid.”

NHTSA complaint #11752945, filed 2026-07

“My cars dash had a lot of lights turn on and my car just shut off while I was driving I took my car to the dealership and was told that they couldn’t find anything wrong with it. About six weeks later my car just turned off again while I was driving but this time only the service hybrid light turned on and quickly turned off. I just called the dealership and will be dropping off my car again.”

NHTSA complaint #11659162, filed 2025-05

Related recalls

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2026722%
20253139%
202411646%
202318245%
202213049%
202111528%
20207431%
20198423%
201833940%
20178724%
20166220%
201513810%
201448520%
201337647%
201283751%
201178048%
20104740%
20094734%
200847364%
200765859%
200675359%
200592845%
200414411%
2003557%
2002856%
2001425%
20001128%
1999845%
1998606%
1997566%
1996657%
1995406%
1994386%
19935410%
1990120%

Other parts of the 2023 Jeep Grand Cherokee

Engine
86 complaintsSuspension
70 complaintsOther or unknown
67 complaintsFuel system
55 complaintsSteering
44 complaintsForward collision avoidance
40 complaintsTransmission and drivetrain
40 complaintsBrakes
28 complaintsVehicle speed control
18 complaintsLane departure
16 complaintsAir bags
12 complaintsBack-over prevention (rear camera)
12 complaints

← All problems reported for the 2023 Jeep Grand Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology