2018 Jeep Grand Cherokee Electrical system Problems
- Complaints
- 339about this part
- Share
- 40%of 855 total for the year
- Median mileage
- 27,750miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 339 complaints about the electrical system of the 2018 Jeep Grand Cherokee, 40% of the 855 complaints for this model year. Where a mileage was given, the median is 27,750 miles. 5 of these say a crash was involved and 6 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I have only owned the vehicle for 5 months. When filling the gas tank on several different occasions at several different pumps, the pump stops like the tank is full even though I just started pumping. Also randomly the backup camera does not display and then the entire infotainment system shuts down and restarts while going down the road or while in reverse”
NHTSA complaint #11104183, filed 2018-06, 7,200 miles“As I turned into a gas station after driving highway speeds, the vehicle stalled out. I lost power steering and brakes. The dash began flashing put vehicle in park to start. I had to come to a complete stop, place the vehicle in park and then restart it. The vehicle has approx 3800 miles on it with a fresh oil change from the dealership, frontier dodge. After restarting, the vehicle ran fine.”
NHTSA complaint #11271007, filed 2019-10, 3,800 miles“My vehicle was purchased brand new 11/2018, when I press the button to start it, 75% of the time it won't start and takes several attempts. Also when I shift into reverse, the r just flashes and the vehicle won't reverse. It won't move until I turn it off and restart it again. These two problems occur frequently.”
NHTSA complaint #11101437, filed 2018-06, 500 miles“Not a safety issue, but a extremely frustrating and widespread issue. Fm radio signal issues. Fm radio cuts in and out. I found a forum with dozens of other owners who had the same issue. Radio works fine for xm/sirius and am. Seeking through fm stations, the radio doesn't find any signals strong enough to stop on. I'm in an area with strong fm stations and have never had issues on other radios in any of my vehicles.”
NHTSA complaint #11316284, filed 2020-03, 3,500 miles“Started out with having issues with the radio screen not coming on just the Jeep logo would show up. Then it progressed to the screen and radio would restart as I'm driving and occasionally would make a loud beeping noise out of nowhere. Went to start my car and all the lights across the dash would flash and change colors (from a blue to orange) and the car will not start. Now nothing works at all on the car and I can't get the car to start. Car is completely dead.”
NHTSA complaint #11330860, filed 2020-06, 49,508 milesRelated recalls
- 18V524000Aug 9, 2018Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger…Covers: Jeep Grand Cherokee 2018, Chrysler Pacifica 2017–2019, Jeep Wrangler 2017–2018 +14 more
- 18V332000May 17, 2018Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab…Covers: Jeep Grand Cherokee 2014–2018, Ram 1500 2014–2019, Chrysler 300 2014–2018 +12 more
Related service bulletins
- 11033975Jun 12, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033308May 29, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11031337Apr 8, 2026Power Liftgate Inoperative.
- 11030042Mar 5, 2026Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
- 11030035Mar 4, 2026Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic…
- 11028904Feb 14, 2026Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic…
- 11026673Dec 10, 2025Drivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code…
- 11023329Sep 18, 2025Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold…
- 11020600Jul 4, 2025Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
- 11018447May 16, 2025"Washer Light On And Will Not Turn Off After Adding Washer Solvent."
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 6 | 19% |
| 2025 | 31 | 39% |
| 2024 | 116 | 46% |
| 2023 | 182 | 45% |
| 2022 | 130 | 49% |
| 2021 | 115 | 28% |
| 2020 | 74 | 31% |
| 2019 | 84 | 23% |
| 2018 | 339 | 40% |
| 2017 | 87 | 24% |
| 2016 | 62 | 20% |
| 2015 | 138 | 10% |
| 2014 | 485 | 20% |
| 2013 | 376 | 47% |
| 2012 | 837 | 51% |
| 2011 | 780 | 48% |
| 2010 | 47 | 40% |
| 2009 | 47 | 34% |
| 2008 | 473 | 64% |
| 2007 | 658 | 59% |
| 2006 | 753 | 59% |
| 2005 | 928 | 45% |
| 2004 | 144 | 11% |
| 2003 | 55 | 7% |
| 2002 | 85 | 6% |
| 2001 | 42 | 5% |
| 2000 | 112 | 8% |
| 1999 | 84 | 5% |
| 1998 | 60 | 6% |
| 1997 | 56 | 6% |
| 1996 | 65 | 7% |
| 1995 | 40 | 6% |
| 1994 | 38 | 6% |
| 1993 | 54 | 10% |
| 1990 | 1 | 20% |
Other parts of the 2018 Jeep Grand Cherokee
271 complaintsEngine
125 complaintsTransmission and drivetrain
75 complaintsFuel system
63 complaintsBrakes
62 complaintsSeats
43 complaintsVehicle speed control
38 complaintsAir bags
24 complaintsExterior lighting
22 complaintsEngine cooling
17 complaintsForward collision avoidance
17 complaintsBody and structure
16 complaints
← All problems reported for the 2018 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology