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Fuel systemPart report

2018 Jeep Grand Cherokee Fuel system Problems

Complaints
63about this part
Share
7%of 855 total for the year
Median mileage
6,000miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 63 complaints about the fuel system of the 2018 Jeep Grand Cherokee, 7% of the 855 complaints for this model year. Where a mileage was given, the median is 6,000 miles. 4 of these say a crash was involved and 1 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I have only owned the vehicle for 5 months. When filling the gas tank on several different occasions at several different pumps, the pump stops like the tank is full even though I just started pumping. Also randomly the backup camera does not display and then the entire infotainment system shuts down and restarts while going down the road or while in reverse”

NHTSA complaint #11104183, filed 2018-06, 7,200 miles

“When filling vehicle, pump will go for a couple seconds and stop, and then you have to hold the lever, and it still stops. I have been to several different gas stations, and have filled my Jeep up at different levels of fueling with the same issue. The pump stops, you hold the level, it stops, and you have to hold the lever and go back and fourth after pump stops. This has been an issue since the day I bought it.”

NHTSA complaint #11399854, filed 2021-03, 50 miles

“As I turned into a gas station after driving highway speeds, the vehicle stalled out. I lost power steering and brakes. The dash began flashing put vehicle in park to start. I had to come to a complete stop, place the vehicle in park and then restart it. The vehicle has approx 3800 miles on it with a fresh oil change from the dealership, frontier dodge. After restarting, the vehicle ran fine.”

NHTSA complaint #11271007, filed 2019-10, 3,800 miles

“When filling the gas tank, the gas pump clicks off constantly. It happens at multiple gas stations and with different style pump handles. I have to remove the gas pump from the tank and rotate it in order to put gas in my vehicle. I've taken it to the dealership twice for this issue since I bought the Jeep new in 2018. It has been happening consistently and I've read about others having the same issue with the capless gas system in this particular model and year. …”

NHTSA complaint #11398412, filed 2021-03, 100 miles

“At a gas station, with the engine turned off. On 3 different occasions, when filling up my gas tank, when I start pumping gas, the tank stops taking gas as if the tank is full. In order to continue filling the gas tank, I have to hold the gas hose handle in a specific position to allow the gas to fill the tank without stopping. Results in filling the tank at a very slow pace. Unsure if there is a sensor issue within the gas tank itself. Occurs randomly.”

NHTSA complaint #11113122, filed 2018-07, 6,000 miles

Related recalls

Related service bulletins

Fuel system: other model years

YearComplaintsShare of year
202639%
20251316%
20244518%
20235513%
20224115%
20214110%
2020219%
201982%
2018637%
2017339%
20164514%
20151179%
20141818%
201311314%
201224815%
201128317%
201022%
200986%
2008213%
2007313%
2006171%
2005342%
2004443%
2003182%
2002574%
2001314%
2000614%
1999855%
199816616%
199730531%
199613415%
19958111%
1994559%
1993468%

Other parts of the 2018 Jeep Grand Cherokee

Electrical system
339 complaints
Other or unknown
271 complaints
Engine
125 complaints
Transmission and drivetrain
75 complaints
Brakes
62 complaints
Seats
43 complaints
Vehicle speed control
38 complaints
Air bags
24 complaints
Exterior lighting
22 complaints
Engine cooling
17 complaints
Forward collision avoidance
17 complaints
Body and structure
16 complaints

← All problems reported for the 2018 Jeep Grand Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology