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Air bagsPart report

2018 Jeep Grand Cherokee Air bags Problems

Complaints
24about this part
Share
3%of 855 total for the year
Median mileage
14,777miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 24 complaints about the air bags of the 2018 Jeep Grand Cherokee, 3% of the 855 complaints for this model year. Where a mileage was given, the median is 14,777 miles. 10 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“A person hit my front left panel near my driver door and I was thrown around like a rag doll even though I had my seat belt on. This is extremely just awful since we bought this because the number of airbags. This driver of the other vehicle ran a light and plowed into me. I was driving 40mph and don't know how fast he was going.”

NHTSA complaint #11342158, filed 2020-07, 18,400 miles

“I was traveling south on cambridge rd. As I was approaching a shopping plaza, a vehicle was attempting to exit the parking lot of the plaza also heading south. As the vehicle was attempting to make the left hand turn, it pulled in front of my car, driving me off the road. I had to swerve out of the way to avoid hitting that car, and when I did I crashed into an electrical pole, destroying the entire front end and totaling the car. The airbags did not deploy and this is why I'm filing this report.”

NHTSA complaint #11144724, filed 2018-11, 195 miles

“On 01/09/19 my wife was involved in a single vehicle accident in which her vehicle ran off the roadway down an embankment resulting in the vehicle sustaining a total loss of the vehicle due to damages. The front of the vehicle was completely destroyed as it hit some type of barrier which destroyed the under carriage striking two trees before it came to rest about 300 yards off the roadway. My concern is that none of the airbags deployed in this horrific accident which fortunately my wife only sustained minor injuries.”

NHTSA complaint #11166806, filed 2019-01, 3,000 miles

“My passenger headrest is coming apart spontaneously. It has an active airbag system. Apparently my vin is just outside a known recall range. I have called Jeep and the dealership, both stated i needed to report to NHTSA. The Jeep will be serviced tomorrow at the dealership for diagnosis and repairs.”

NHTSA complaint #11695718, filed 2025-10

“My acc/fcw light is on, I have not been in a crash. And while driving after this light came on my passenger headrest airbag broke apart. And my cruise control is out, along with traction control. My car just went haywire.”

NHTSA complaint #11693209, filed 2025-10

Air bags: other model years

YearComplaintsShare of year
202556%
202410%
2023123%
202293%
2021205%
2020177%
2019195%
2018243%
2017154%
2016124%
20151048%
20142119%
2013334%
2012433%
2011604%
2010119%
2009118%
2008405%
2007293%
2006605%
2005955%
200432625%
200325634%
200248633%
2001263%
2000594%
1999835%
1998364%
1997364%
1996344%
1995304%
1994376%
1993244%

Other parts of the 2018 Jeep Grand Cherokee

Electrical system
339 complaints
Other or unknown
271 complaints
Engine
125 complaints
Transmission and drivetrain
75 complaints
Fuel system
63 complaints
Brakes
62 complaints
Seats
43 complaints
Vehicle speed control
38 complaints
Exterior lighting
22 complaints
Engine cooling
17 complaints
Forward collision avoidance
17 complaints
Body and structure
16 complaints

← All problems reported for the 2018 Jeep Grand Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology