2014 Jeep Grand Cherokee Air bags Problems
- Complaints
- 211about this part
- Share
- 9%of 2,384 total for the year
- Median mileage
- 51,978miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 211 complaints about the air bags of the 2014 Jeep Grand Cherokee, 9% of the 2,384 complaints for this model year. Where a mileage was given, the median is 51,978 miles. 22 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While my car was sitting idle at a stop light within the city limits of wilmington, nc the passenger side headrest exploded. There was no contact made to my vehicle, the headrest just exploded and sprung forward. Nobody was injured. Until I arrived home and googled what happened I didn't realize the headrest acted as an airbag or that this is a known issue with the 2014 Jeep Grand Cherokee.”
NHTSA complaint #11363335, filed 2020-10, 124,027 miles“I have a acc / fcw unavailable message that deactivates my auto breaking system to prevent a collision. This error message may relate to the orc module that may control other safety devices in the vehicle such as the air bags. This deactivation occurs while the vehicle is in motion city street and on the highway.”
NHTSA complaint #11271305, filed 2019-10, 89,000 miles“After parking vehicle in my driveway at home, I opened the door and rotated my body to exit the car when I heard a very loud 'pop' and realized the headrest had come very far forward. I found pieces of plastic in the seat behind me and am unable to move the headrest back to a 'closed' position.”
NHTSA complaint #11372569, filed 2020-11, 106,000 miles“The headrest of the drivers seat deployed while I was driving. I was driving on a highway with cruise control and and the vehicle was at a steady speed with no sudden jolts or stops. I heard a very loud pop and the headrest hit me in the back of the head. The incident startled me and caused me to hit my breaks.”
NHTSA complaint #11172629, filed 2019-01, 100,020 miles“Headrest malfunctioned while driving. I was hit in the back of the head and heard a loud popping noise. Almost wrecked my car while driving, and there were children on board. The headrest deployed as if there was an accident, but there was no accident. It was very dangerous.”
NHTSA complaint #11326765, filed 2020-06, 86,000 milesRelated service bulletins
- 10221195Apr 15, 2021Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening…
- 10194048Apr 15, 2021Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening…
- 10190718Mar 24, 2021Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening…
- 10224028Nov 10, 2020(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along…
- 10221685Jul 22, 2020Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of…
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 5 | 6% |
| 2024 | 1 | 0% |
| 2023 | 12 | 3% |
| 2022 | 9 | 3% |
| 2021 | 20 | 5% |
| 2020 | 17 | 7% |
| 2019 | 19 | 5% |
| 2018 | 24 | 3% |
| 2017 | 15 | 4% |
| 2016 | 12 | 4% |
| 2015 | 104 | 8% |
| 2014 | 211 | 9% |
| 2013 | 33 | 4% |
| 2012 | 43 | 3% |
| 2011 | 60 | 4% |
| 2010 | 11 | 9% |
| 2009 | 11 | 8% |
| 2008 | 40 | 5% |
| 2007 | 29 | 3% |
| 2006 | 60 | 5% |
| 2005 | 95 | 5% |
| 2004 | 326 | 25% |
| 2003 | 256 | 34% |
| 2002 | 486 | 33% |
| 2001 | 26 | 3% |
| 2000 | 59 | 4% |
| 1999 | 83 | 5% |
| 1998 | 36 | 4% |
| 1997 | 36 | 4% |
| 1996 | 34 | 4% |
| 1995 | 30 | 4% |
| 1994 | 37 | 6% |
| 1993 | 24 | 4% |
Other parts of the 2014 Jeep Grand Cherokee
485 complaintsTransmission and drivetrain
475 complaintsEngine
409 complaintsSeats
340 complaintsOther or unknown
275 complaintsBrakes
260 complaintsSeat belts
187 complaintsFuel system
181 complaintsVehicle speed control
105 complaintsSteering
81 complaintsBody and structure
65 complaintsExterior lighting
54 complaints
← All problems reported for the 2014 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology