2017 Jeep Grand Cherokee Air bags Problems
- Complaints
- 15about this part
- Share
- 4%of 364 total for the year
- Median mileage
- 34,945miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 15 complaints about the air bags of the 2017 Jeep Grand Cherokee, 4% of the 364 complaints for this model year. Where a mileage was given, the median is 34,945 miles. 9 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My SUV is stationary in city street. I put the ignition in accessories and I start to clean with a dry cloth the passenger seat and pass a cloth for the head of seat, is activate the head restraint. My SUV never have a crash. I go in 23 april 2020 to autocentro service center dodge, Jeep and chrysler in caguas, puerto rico and explain my situation and then tell me I have to paid the parts (active head restraint) and the cost is $994.00 and labor is $140.00 because the warranty of my SUV is expire. …”
NHTSA complaint #11322323, filed 2020-04, 34,965 miles“Severe side impact from another vehicle and the side-curtain airbag did not deploy on driver side. Driving on a city street wb, when another vehicle traveling nm ran a stop sign and plowed into the front and side of our vehicle.”
NHTSA complaint #11209341, filed 2019-05, 28,000 miles“2017 Grand Cherokee trailhawk going in for third time to try to fix airbag light coming on. Taken to 2 different Jeep dealers and still airbag light coming on , also shows in vehicle health reports”
NHTSA complaint #11172723, filed 2019-01, 30,400 miles“Takata recall. My Jeep Grand Cherokee laredo 2017 was being driven on highway 52 in juana diaz puerto rico. At the time it had started raining and the vehicle was going between 55-60mph. …”
NHTSA complaint #11120565, filed 2018-08, 34,010 miles“The front passenger seat Active Head Restraint activated while driving on a smooth, rural road, with no traffic, and no impact with anything. My wife was in the passenger seat and was forcefully hit when the headrest deployed. There were no warning lights and no issues which would have warned us of this deployment. The vehicle has been maintained by the dealership since new. I have an appointment with the dealership for the warranty repair. on June 12 2025.”
NHTSA complaint #11665074, filed 2025-06Related service bulletins
- 10224028Nov 10, 2020(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along…
- 10221685Jul 22, 2020Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of…
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 5 | 6% |
| 2024 | 1 | 0% |
| 2023 | 12 | 3% |
| 2022 | 9 | 3% |
| 2021 | 20 | 5% |
| 2020 | 17 | 7% |
| 2019 | 19 | 5% |
| 2018 | 24 | 3% |
| 2017 | 15 | 4% |
| 2016 | 12 | 4% |
| 2015 | 104 | 8% |
| 2014 | 211 | 9% |
| 2013 | 33 | 4% |
| 2012 | 43 | 3% |
| 2011 | 60 | 4% |
| 2010 | 11 | 9% |
| 2009 | 11 | 8% |
| 2008 | 40 | 5% |
| 2007 | 29 | 3% |
| 2006 | 60 | 5% |
| 2005 | 95 | 5% |
| 2004 | 326 | 25% |
| 2003 | 256 | 34% |
| 2002 | 486 | 33% |
| 2001 | 26 | 3% |
| 2000 | 59 | 4% |
| 1999 | 83 | 5% |
| 1998 | 36 | 4% |
| 1997 | 36 | 4% |
| 1996 | 34 | 4% |
| 1995 | 30 | 4% |
| 1994 | 37 | 6% |
| 1993 | 24 | 4% |
Other parts of the 2017 Jeep Grand Cherokee
102 complaintsTransmission and drivetrain
88 complaintsElectrical system
87 complaintsOther or unknown
77 complaintsFuel system
33 complaintsBrakes
29 complaintsVehicle speed control
21 complaintsSeats
20 complaintsSteering
18 complaintsExterior lighting
14 complaintsElectronic stability control
10 complaintsBody and structure
10 complaints
← All problems reported for the 2017 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology