2017 Jeep Grand Cherokee Steering Problems
- Complaints
- 18about this part
- Share
- 5%of 364 total for the year
- Median mileage
- 33,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 18 complaints about the steering of the 2017 Jeep Grand Cherokee, 5% of the 364 complaints for this model year. Where a mileage was given, the median is 33,000 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Vehicle auto start and stop function warning then a voltage warning telling me vehicle was going to turn off, while I was in motion, it shut off almost immediately leaving me with no steering or brakes and the vehicle was in the middle of the driving lane. No power to seats, trunk, etc shifter is in drive but vehicle will not move or turn on.”
NHTSA complaint #11397236, filed 2021-02, 83,000 miles“When I purchased the vehicle, I was told it was flat towable behind a motorhome. After purchase I then had to spend $500 to have a wiring harness installed to prevent death wobble of front steering/wheels. The second time I towed the vehicle, the back brakes locked up destroying tires, rims, and other unknown items at thisw time.”
NHTSA complaint #11202762, filed 2019-04, 24,000 miles“When being towed behind my motorhome, the Jeep Grand Cherokee will go into an extreme wobble during a slow speed, sharp turn to the left or right, either from a complete stop or near stop on the road that the turn originates from. If either steering tire on the Jeep hits an irregularity in the road surface (I.e. A bump, manhole cover, pothole), the steering wheels on the Jeep begin rapidly turning from left to right and back again. This action violently shakes not only the Jeep but the entire motorhome towing it. …”
NHTSA complaint #11221168, filed 2019-06, 18,000 miles“While driving my 2017 Jeep Grand Cherokee, summit, down the highway at 65mph, the power steering and land sense suddenly became unavailable. The Jeep veered to the right hard, nearly hitting the car next to me, and off the road without power steering. 2 warnings immediately displayed power steering unavailable service required and landsense unavailable service required. This vehicle has 23,395miles on it. Note**** this occurred the day after it was in the dealership for the cruise control safety recall u65 repair. …”
NHTSA complaint #11112737, filed 2018-07, 23,395 miles“I was stooped at a red light on a hill when the light turned green all lights in car turned on the brakes went out and the steering wheel locked. I was on a hill and almost crashed into a wall. I had no control over the car. Don't know how this happened. I was able to mange and pull to the side of the curve. I turned the car on and off a few times and the car went back to normal. I was very lucky I didn't crash into the wall or another car. This was at a busy intersection and I could have kiiled myself or and someone else. I have not driven the car since only my husband because im very scared. …”
NHTSA complaint #11416347, filed 2021-05, 35,500 milesRelated service bulletins
- 10223963Oct 9, 2020Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter. Customers may experience the following:When trying to upshift using the…
- 10183074Oct 9, 2020Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter. Customers may experience the following:When trying to upshift using the…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 3 | 4% |
| 2024 | 9 | 4% |
| 2023 | 44 | 11% |
| 2022 | 23 | 9% |
| 2021 | 102 | 25% |
| 2020 | 13 | 5% |
| 2019 | 14 | 4% |
| 2018 | 14 | 2% |
| 2017 | 18 | 5% |
| 2016 | 16 | 5% |
| 2015 | 42 | 3% |
| 2014 | 81 | 3% |
| 2013 | 26 | 3% |
| 2012 | 100 | 6% |
| 2011 | 86 | 5% |
| 2010 | 3 | 3% |
| 2009 | 11 | 8% |
| 2008 | 24 | 3% |
| 2007 | 49 | 4% |
| 2006 | 37 | 3% |
| 2005 | 64 | 3% |
| 2004 | 73 | 6% |
| 2003 | 24 | 3% |
| 2002 | 41 | 3% |
| 2001 | 37 | 4% |
| 2000 | 48 | 3% |
| 1999 | 53 | 3% |
| 1998 | 40 | 4% |
| 1997 | 47 | 5% |
| 1996 | 67 | 8% |
| 1995 | 32 | 4% |
| 1994 | 38 | 6% |
| 1993 | 38 | 7% |
| 1990 | 1 | 20% |
| 1989 | 1 | 20% |
Other parts of the 2017 Jeep Grand Cherokee
102 complaintsTransmission and drivetrain
88 complaintsElectrical system
87 complaintsOther or unknown
77 complaintsFuel system
33 complaintsBrakes
29 complaintsVehicle speed control
21 complaintsSeats
20 complaintsAir bags
15 complaintsExterior lighting
14 complaintsElectronic stability control
10 complaintsBody and structure
10 complaints
← All problems reported for the 2017 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology