2016 Jeep Grand Cherokee Steering Problems
- Complaints
- 16about this part
- Share
- 5%of 312 total for the year
- Median mileage
- 20,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 16 complaints about the steering of the 2016 Jeep Grand Cherokee, 5% of the 312 complaints for this model year. Where a mileage was given, the median is 20,000 miles. 2 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My 2016 Jeep Grand Cherokee pulls to left extremely hard on highway speeds to the point my vehicle will turn on its own on the highway and I have to adjust the steering wheel constantly to the right to avoid hitting into a wall or other object turning my car into a death trap. It has been into Jeep 5 times and the problem has still not been fixed.”
NHTSA complaint #11056117, filed 2017-12, 2,000 miles“I own a 2016 Jeep Grand Cherokee summit 4x4 SUV which was manufactured and marketed by FCA ua llc as being a recreational towing (I.e. Behind motorhome) compliant vehicle. When towing of the subject vehicle behind my motorhome at low speeds I have experienced periods of the violent loss of control in the form of uncontrolled steering of the vehicle's front wheels which pose a significant safety risk to both the vehicle, motorhome and public safety. …”
NHTSA complaint #11031784, filed 2017-10, 18,000 miles“While driving at approximately 30 MPH, the Jeep suddenly jolted and the engine stalled. I safely pulled to the side of the road, placed the vehicle in park and tried to restart the engine. It immediately started then stalled multiple times before all lights in the Jeep turning on and a message appeared on the dashboard stating that the vehicle was not in park. I double checked and the vehicle was indeed in park. The horn sounded multiple times and the back lift-gate opened on its own. …”
NHTSA complaint #11207830, filed 2019-05, 74,648 miles“Death wobble when being towed the dealer is no help on this problem because they do not have a service bulletin on the 2016 Jeep Grand Cherokee, but there on 2014 and 2015 cherokee. I need to get Jeep to fix this problem. 2016 is first year for Grand Cherokee to have electronic steering which was the cause of the same thing happening. 2014 - 2015 Jeep fixed it with a new harness adapter that send power to the steering with the ignition off. Jeep said when enough people complain we then may come up with a similar fix . Only has happened to a few grand cherokees. …”
NHTSA complaint #11019386, filed 2017-08, 12,000 miles“While driving to nashville, tn we were driving between 65 - 73 MPH with speed control and hit slower traffic it felt like the vehicle lost power steering. The steering was hard to handle on the Jeep. It would pull either left or right and wouldn't seem to go straight. We could stop the vehicle and turn it off and the steering would be fine again for a while. I took my Jeep back to the dealer on december 2, 2016 and as of today december 27, 2016 they still have it. I don't know if it is the power steering or the lift suspension but it most definitely is a safety problem. …”
NHTSA complaint #10937585, filed 2016-12, 6,200 milesRelated service bulletins
- 10223963Oct 9, 2020Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter. Customers may experience the following:When trying to upshift using the…
- 10183074Oct 9, 2020Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter. Customers may experience the following:When trying to upshift using the…
- 10175674Apr 17, 2020Hands On Steering Wheel Message In EVIC
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 3 | 4% |
| 2024 | 9 | 4% |
| 2023 | 44 | 11% |
| 2022 | 23 | 9% |
| 2021 | 102 | 25% |
| 2020 | 13 | 5% |
| 2019 | 14 | 4% |
| 2018 | 14 | 2% |
| 2017 | 18 | 5% |
| 2016 | 16 | 5% |
| 2015 | 42 | 3% |
| 2014 | 81 | 3% |
| 2013 | 26 | 3% |
| 2012 | 100 | 6% |
| 2011 | 86 | 5% |
| 2010 | 3 | 3% |
| 2009 | 11 | 8% |
| 2008 | 24 | 3% |
| 2007 | 49 | 4% |
| 2006 | 37 | 3% |
| 2005 | 64 | 3% |
| 2004 | 73 | 6% |
| 2003 | 24 | 3% |
| 2002 | 41 | 3% |
| 2001 | 37 | 4% |
| 2000 | 48 | 3% |
| 1999 | 53 | 3% |
| 1998 | 40 | 4% |
| 1997 | 47 | 5% |
| 1996 | 67 | 8% |
| 1995 | 32 | 4% |
| 1994 | 38 | 6% |
| 1993 | 38 | 7% |
| 1990 | 1 | 20% |
| 1989 | 1 | 20% |
Other parts of the 2016 Jeep Grand Cherokee
78 complaintsEngine
76 complaintsElectrical system
62 complaintsFuel system
45 complaintsOther or unknown
31 complaintsBrakes
25 complaintsVehicle speed control
23 complaintsAir bags
12 complaintsElectronic stability control
12 complaintsSeats
11 complaintsBody and structure
11 complaintsExterior lighting
10 complaints
← All problems reported for the 2016 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology